Pharmacy Front Desk & Patient Care Associate

Dubizzle Limited; Greater London; On-site; GBP 26,000 - 27,000; Full time

Job summary

A healthcare provider in Greater London is seeking a compassionate first point of contact for patients to join their Reception Team. In this full-time role, you will guide patients through their prescription journey, ensuring they feel supported and cared for. You will possess excellent communication skills and a patient-focused approach to customer service. The position offers a competitive salary and several attractive benefits including private medical insurance and annual leave.

Benefits

Competitive Salary

Private Medical Insurance

28 Days Annual Leave

Company-Wide Bonus Scheme

Government-Approved Share Option Scheme

Employee Discounts Platform

Pharmacy Social Events

Access to training and CPD Opportunities

Qualifications

• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• Previous experience in a patient facing pharmacy or healthcare-related role is an advantage but not essential.

Responsibilities

• Serve as the first point of contact for patients, offering friendly and personalised assistance.
• Provide clear guidance and support to patients throughout their visit.
• Uphold a professional and empathetic demeanour at all times.

Skills

Excellent communication skills

Compassionate customer service

Organizational skills

Team player

Job description

A healthcare provider in Greater London is seeking a compassionate first point of contact for patients to join their Reception Team. In this full-time role, you will guide patients through their prescription journey, ensuring they feel supported and cared for. You will possess excellent communication skills and a patient-focused approach to customer service. The position offers a competitive salary and several attractive benefits including private medical insurance and annual leave.