Pet Store Manager: Lead Growth & Service

Jollyes; United Kingdom; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading UK pet retailer is looking for a Store Manager in Newcastle to oversee daily store operations while ensuring excellent customer service and team management. This full-time position offers a salary of £30,000 – £34,000, plus bonus potential. Candidates should have a passion for pets, previous retail management experience, and strong leadership skills. Join a company recognized for its workplace culture and commitment to pet care by applying today!

Benefits

Competitive salary

Bonus potential

Financial Wellbeing Package

Health & Wellbeing Support

Colleague Discounts

Workplace Pension

Extra Time Off

Enhanced Family Leave

Recognition & Rewards

Learning & Development

Qualifications

• Delighting customers with an unrivalled shopping experience.
• Hands-on approach in managing daily store activities.
• Ability to lead and engage high-performing teams.
• Experience in achieving and exceeding KPIs.
• Proactive with P&L management.

Responsibilities

• Lead by example to create an excellent working culture.
• Manage all aspects of store operations and performance.
• Ensure high standards of pet care and customer service.
• Recruit, motivate, train, and develop team members.
• Communicate key business updates and objectives.

Skills

Passion for pets and people

Retail store management experience

Strong communication skills

Track record in developing business performance

Commercial awareness

Job description

A leading UK pet retailer is looking for a Store Manager in Newcastle to oversee daily store operations while ensuring excellent customer service and team management. This full-time position offers a salary of £30,000 – £34,000, plus bonus potential. Candidates should have a passion for pets, previous retail management experience, and strong leadership skills. Join a company recognized for its workplace culture and commitment to pet care by applying today!