Pet Claims DA Consultant - Hybrid & Flexible Roles

Ageas; Eastleigh; Hybrid; GBP 42,000 - 50,000; Part time

Job summary

A leading insurance company in the UK is seeking a Claims Pet Products Delegated Authority Consultant to manage delegated claims authority for pet products. The ideal candidate will have experience in pet insurance claims handling and strong knowledge of veterinary networks. This hybrid role involves overseeing claims performance and ensuring compliance with regulations while collaborating with teams to enhance customer experience. The position offers part-time, full-time, and job share options.

Qualifications

• Essential experience in handling pet insurance claims and knowledge of relevant products.
• Experience in managing outsourced claims arrangements.
• Ability to interpret claims MI for pricing and underwriting insights.
• Strong understanding of consumer duty and fair value frameworks.

Responsibilities

• Manage relationships with Third-Party Administrators to ensure compliance.
• Drive oversight of consumer duty and conduct risk.
• Oversee claims performance and customer experience.
• Act as a technical expert for complex claims escalations.
• Engage with veterinary networks to strengthen market presence.
• Collaborate with teams to develop capability and mitigate risks.

Skills

Pet Insurance claims handling experience

Delegated Authority Oversight

MI & Insight Capability

Regulatory Awareness

Job description

A leading insurance company in the UK is seeking a Claims Pet Products Delegated Authority Consultant to manage delegated claims authority for pet products. The ideal candidate will have experience in pet insurance claims handling and strong knowledge of veterinary networks. This hybrid role involves overseeing claims performance and ensuring compliance with regulations while collaborating with teams to enhance customer experience. The position offers part-time, full-time, and job share options.