Personal Assistant to Head of Department (HoD)

The Financial Conduct Authority; City of Edinburgh; On-site; GBP 28,000 - 44,000; Full time

Job summary

A government regulatory body in Edinburgh is seeking a Personal Assistant to support the Head of Department. The role involves managing diaries, providing high-quality administrative support, and building relationships across departments. Candidates should have proven experience at a senior level, strong communication skills, and the ability to resolve queries efficiently. This is a full-time position with a salary ranging from £28,800 to £43,100, depending on location and experience.

Qualifications

• Proven experience in delivering high-quality administrative support at HoD/Director level.
• Strong written and verbal communication skills.

Responsibilities

• Supporting two HoDs and managing their diaries.
• Building strong working relationships across all levels.
• Organising departmental meetings and coordinating agendas.

Skills

High-quality administrative support

Strong written communication

Strong verbal communication

Diary management

Resolving queries

Job description

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Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.Personal Assistant to Head of Department (HoD) page is loaded## Personal Assistant to Head of Department (HoD)locations: London: Leeds: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 21, 2026 (7 days left to apply)job requisition id: JR0020513**Personal Assistant to Head of Department (HoD)****Division: Supervision, Policy & Competition** **Department: Consumer Finance*** **Salary:** National (Edinburgh and Leeds) ranging from £28,800 to £43,100 and London from £31,600 to £47,300 (salary offered will be based on skills and experience)* **This role is graded as:** Senior Professional Support - Corporate* **Your recruitment contact is** Tahir Khan via [e-mail]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.**About the FCA and team**We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). The Consumer Finance Directorate oversees policy and supervision for over 30,000 firms across consumer credit, claims management, credit unions, and mortgage intermediaries, aiming to ensure fair access to credit, early support for those in financial difficulty, and timely, high-quality debt advice.**Role responsibilities:*** Supporting two HoDs splitting your time on a 50/50 basis* Acting as the first point of contact for internal queries for each HoD, while building strong working relationships with colleagues across all levels of the FCA* Providing central support to two departments by managing and resolving ad hoc issues and queries on behalf of the HoD’s* Efficiently managing the HoD’s diaries with flexibility to accommodate short-notice changes, planning and helping the HoDs to use their time effectively* Organising daily packs for meetings and ensuring HoDs have papers in advance to allow for review and consideration* Organising the smooth running of departmental meetings, booking rooms, preparing agendas, coordinating briefings, managing meetings documents and pending actions, and headcount* Involvement in a high-profile area of the business, looking at topical issues while ensuring that your office and Departments comply with local and FCA wide processes and procedures* The opportunity to get involved in cross-Directorate activities that make a wider contribution**Skills required:****Minimum:*** Proven experience in delivering high-quality administrative support at HoD/Director level, including mailbox and diary management* Prior experience in a role which has required strong written and verbal communication skills,