Patient Pathway Co-ordinator

Mtasesores; Greater London; On-site; GBP 32,000 - 35,000; Part time

Job summary

A healthcare organization in Greater London is seeking a part-time Administrative Support role in the Department of Neurology. The successful candidate will be responsible for assisting clinical teams and ensuring efficient patient pathway tracking to meet relevant standards. Candidates should have NHS experience, strong communication skills, and a GCSE in English or equivalent. This position offers the opportunity to work within a supportive team focused on enhancing patient care.

Qualifications

• NHS experience preferred.
• Proficient in IT.
• Strong communication skills.
• Excellent organizational abilities.
• GCSE in English or equivalent required.

Responsibilities

• Provide administrative support to clinical teams.
• Track patient pathways to meet relevant standards.
• Maintain records of patient tracking.
• Support service management with administrative processes.

Job description

Job Summary

Part time

The post holder will be responsible for providing administrative support to the Department of Neurology at Ealing Hospital. The role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.

Main Duties

• Provide administrative support to Clinical Teams.
• Ensure every patient pathway is tracked to be diagnosed and treated as quickly as possible, meeting relevant RTT standards.
• Maintain up‑to‑date records of patient tracking; escalations must be kept on the Trust database.
• Support the Service Management team to deliver all administrative processes, including data and evidence collection for relevant national audits.

About Us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serves a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital – home to one of the busiest emergency departments (A&E) in the country.
• St Mark's Hospital – an internationally renowned specialist centre for bowel disease.
• Ealing Hospital – a busy district general hospital providing a range of clinical services, 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
• Central Middlesex Hospital – our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

Details

• Date posted: 20 January 2026
• Pay scheme: Agenda for Change
• Band: Band 4
• Salary: £32,199 to £34,876 per annum inclusive HCAS pro rata
• Contract: Permanent
• Working pattern: Part‑time
• Reference number: 337‑NP‑89028MM‑B
• Job location: Ealing Hospital, Uxbridge Road, Southall, UB1 3HW

Person Specification

Essential

• NHS experience
• IT experience
• Communication skills
• Admin/Organisational skill
• GCSE in English / equivalent qualification

Desirable

• RTT knowledge
• Medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: London North West University Healthcare NHS Trust

Address: Ealing Hospital, Uxbridge Road, Southall, UB1 3HW

Website: https://www.lnwh.nhs.uk (Opens in a new tab)