Patient-Facing Hospital Receptionist & Admin Support

NHS; Greater London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A major healthcare trust in London seeks a Receptionist to provide first-class service to patients and visitors. Responsibilities include greeting patients, managing appointment schedules, and supporting clinical colleagues. Ideal candidates will hold relevant administrative qualifications and possess strong customer service skills. This role offers an annual salary between £30,546 to £32,207, including HCAS, within a supportive NHS setting.

Qualifications

• Educated to GCSE level with Grade C or above in English and Maths.
• Knowledge of administrative procedures from previous experience.
• Awareness of confidentiality and knowledge of the Data Protection Act.

Responsibilities

• Provide warm greetings to patients and visitors.
• Check patients in for their appointments efficiently.
• Schedule and rebook appointments as needed.

Skills

Customer service

Administrative procedures

Communication skills

Education

GCSE level or equivalent

NVQ Level 3 in Business Administration or equivalent

Job description

A major healthcare trust in London seeks a Receptionist to provide first-class service to patients and visitors. Responsibilities include greeting patients, managing appointment schedules, and supporting clinical colleagues. Ideal candidates will hold relevant administrative qualifications and possess strong customer service skills. This role offers an annual salary between £30,546 to £32,207, including HCAS, within a supportive NHS setting.