Patient Care Navigator (Receptionist) – Tyntesfield Medical Group

Avonlmc; Bristol; On-site; GBP 18,000 - 22,000; Part time

Job summary

A healthcare provider in Bristol is seeking a part-time Patient Care Navigator (Receptionist). The role involves delivering excellent customer service at the reception, handling phone inquiries, and maintaining IT skills. Candidates should ideally have NHS experience and knowledge of EMIS. The position requires a minimum of 16 hours per week, with potential early morning/evening shifts.

Qualifications

• Previous experience in the NHS preferred.
• Good command of spoken and written English required.
• Knowledge of EMIS and medical terminology is a plus.

Responsibilities

• Provide excellent customer service at the reception.
• Handle phone inquiries professionally.
• Demonstrate strong keyboard and IT skills.

Skills

Customer service

Phone and reception experience

Keyboard/IT skills

Spoken and written English

Job description

Patient Care Navigator (Receptionist) – Tyntesfield Medical Group

Tyntesfield Medical Group comprised of Backwell Surgery, Long Ashton Surgery, Brockway and Tower House Medical Centres in Nailsea

Patient Care Navigator (Receptionist)

Hours

Hours yet to be confirmed, but a minimum of 16 hours per week, based at Long Ashton Surgery

Overview

Candidates will need to be a team player with a passion for giving excellent customer service.

Responsibilities

Phone and reception experience, a good level of keyboard/IT skills and the ability to demonstrate a good command of spoken and written English are essential for the above position.

Some early morning/evening work will be required, along with the occasional Saturday.

Qualifications / Experience

Previous experience gained within the NHS, along with a working knowledge of EMIS and medical terminology is preferred.

Application details

For enquiries and a copy of the job description and person specification, closing date for applications, Wednesday 8th October 2025, 12noon

Number of Vacancies

1

Job Nature

Part Time, Permanent

Job Location

Bristol

How to Apply

Interested candidates can send the application as mentioned in the post or e-mail contact person if any questions for the job role.