Patient Care Navigator: Front Desk & Admin Lead

Omnes Healthcare Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in East Dulwich is seeking a Patient Health Care Navigator to join their team. This full-time position involves providing high-quality administrative support, managing patient interactions, and assisting clinical teams. The ideal candidate will have experience in administration and customer service, possess strong communication skills, and work autonomously. The role offers a positive, inclusive environment and various employee benefits, including generous holiday and healthcare support.

Benefits

25 days holiday plus bank holidays

Excellent work-life balance

Clinical progression and training support

Full indemnity cover

NHS Discount & Support Schemes

Employee Assistance Programme

Enhanced maternity/paternity leave

Life insurance (3x salary)

Healthcare cash plan

Charitable giving scheme

Qualifications

• Experience in clerical and administrative work.
• Ability to think clearly and analyze situations.
• Experience in a client-facing or customer service role.
• Motivated and able to work independently.

Responsibilities

• Provide high-quality and efficient administration service.
• Handle inbound and outbound patient calls.
• Support clinical and management teams.

Skills

Clerical and administrative work

Analytical thinking

Teamwork

Customer service experience

Autonomous work

Job description

A healthcare organization in East Dulwich is seeking a Patient Health Care Navigator to join their team. This full-time position involves providing high-quality administrative support, managing patient interactions, and assisting clinical teams. The ideal candidate will have experience in administration and customer service, possess strong communication skills, and work autonomously. The role offers a positive, inclusive environment and various employee benefits, including generous holiday and healthcare support.