Parts Manager

Arnold Clark Group; Carlisle; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive group in Carlisle is looking for a Parts Manager to oversee their wholesale large parts operation and supply parts to the workshop. The role demands strong leadership skills, organization, and a commitment to customer service excellence. Ideal candidates will have a positive attitude, financial acumen, and experience with automotive management systems. This position offers a competitive salary and various employee benefits, including private healthcare and generous holiday allowance.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Strong communication and influencing skills.
• Ability to multi-task effectively under pressure.
• Experience managing accounts and KPIs.

Responsibilities

• Plan and organize daily workload while meeting sales objectives.
• Manage stock levels and ensure effective communication with staff and customers.
• Deliver excellent customer service and motivate the team.

Skills

Customer service orientation

Communication skills

Financial knowledge

Attention to detail

Microsoft Office proficiency

Understanding of stock control

Tools

Kerridge

Job description

We offer

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…

Hours

Monday – Friday 8am – 5.30pm plus rotational Saturdays 8am– 12pm

About the role

As a Parts Manager for Arnold Clark, you will be responsible for our wholesale large parts operation as well as supplying parts to our workshop and Repair Centre. This is a busy and responsible role that involves delivering high levels of customer service while showing leadership skills, organisation and an ability to motivate your team to success.

Day-to-day duties

• Planning and organising daily workload, including sales objectives and marketing
• Dealing with management accounts and KPIs
• Developing sales by liaising with the call centre and working with Marketing to develop effective campaigns
• Delivering excellent customer service and making sure there is strong communication between staff and customers
• Managing stock, understanding what is needed and delivering an industry-leading range of parts
• Nurturing the skills of your staff, following a programme of regular appraisals and career development

Essential skills

• Able to show a positive, ambitious attitude with a focus on great customer service
• Great communication and influencing skills
• Financial knowledge, including previous experience of accounts and KPIs
• High levels of accuracy and fantastic attention to detail
• Ability to understand stock parameters, including control of potential obsolescence
• The ability to multi-task and deliver great results, even under pressure
• Good working knowledge of Microsoft Office, including Excel, Word and PowerPoint
• Preferred knowledge of automotive management systems (Kerridge)

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.