Parts Advisor: Customer‑Focused Parts Pro + KPI Bonus

Motus Commercials Ltd; East Midlands; On-site; GBP 29,000 - 30,000; Full time

Job summary

A leading commercial vehicle dealer in Derby is looking for a Parts Advisor to drive sales of seasonal products and manage vehicle parts inquiries. The ideal candidate will possess parts lookup experience, high customer service skills, and excellent communication abilities. This full-time role offers a competitive salary of £29,000 - £30,000 plus a monthly bonus, along with extensive benefits like discounted medical insurance and progression opportunities. Join a company that values its colleagues and promotes an inclusive workplace.

Benefits

23 days holiday rising to 25

Discounted medical insurance

Employee discounts

Progression opportunities

Mental Health First Aiders on site

Qualifications

• Previous experience in parts lookup is essential.
• Demonstrate strong customer service capabilities.
• Familiarity with vehicle components is required.
• Ability to communicate effectively, both in writing and verbally.
• Proficiency in IT literacy is expected.

Responsibilities

• Drive the sales of seasonal products.
• Identify parts for customer vehicles.
• Maintain accurate stock profiles for customer needs.
• Provide exceptional customer service to new and returning clients.

Skills

Previous parts look up experience

High level of customer service skills

Vehicle knowledge

Excellent communication written and verbal

IT literacy skills

Job description

A leading commercial vehicle dealer in Derby is looking for a Parts Advisor to drive sales of seasonal products and manage vehicle parts inquiries. The ideal candidate will possess parts lookup experience, high customer service skills, and excellent communication abilities. This full-time role offers a competitive salary of £29,000 - £30,000 plus a monthly bonus, along with extensive benefits like discounted medical insurance and progression opportunities. Join a company that values its colleagues and promotes an inclusive workplace.