Partnerships Delivery Manager

Peppermint Events Ltd; City of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading events management company in London seeks a skilled individual to manage the planning and delivery of partnership bars. Responsibilities include budget ownership, client coordination, and on-site service. The ideal candidate has extensive experience in event activation and is proficient in managing budgets, ensuring compliance, and maintaining high service standards. This role is mainly office-based with on-site duties during summer events.

Benefits

Company sick pay (10 days)

Medicash benefits

Employee assistance programme

Shopping and travel discounts

Birthday day off

Quarterly team socials

Festival and sport event tickets

Enhanced leave benefits

Bonus opportunities

Overtime pay

Qualifications

• Experience managing events or large gatherings effectively.
• Ability to reconcile budgets and manage expenditures.
• Strong written communication for briefs and reports.

Responsibilities

• Own the planning, budget, and delivery of partnership bars.
• Ensure events meet specifications and high standards.
• Lead post-event reporting and client feedback integration.

Skills

Experience delivering brand/partner activations

Proven budget management

Spec writing for bars

Client/partner management

Strong attention to detail

Excel/Google Sheets skills

EPOS experience

Understanding of sponsorship rights

Familiarity with H&S/licensing

Basic design literacy

Education

Proficient in Microsoft Office

Strong written English

Eligible to work in the UK

Job description

5 days ago – Be among the first 25 applicants

We’re looking for someone to own the planning, budget and delivery of partnership bars. You’ll be the single point of contact for the event team and the brand partner, working closely with the Head of Stock & relevant Project Manager to run delivery end-to-end from spec and costing to on-site service and sign-off. The role is London based, working within the head office 3 days a week & onsite during the Summer months.

Who we are

Peppermint is a multi-award-winning events business, founded in 2003 by Alex Brooke and Adam Hempenstall – passionate in providing first-class bars and drinks-led solutions to the UK’s greatest events & venues. Today, Peppermint services over 50 events and venues every year and has developed long-standing relationships with the likes of AEG, IMG, Live Nation. Events include BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, Lytham, Rewind festivals and many more.

Core Accountabilities

Planning (pre-event)

• Plan & budget ownership: Build and track the partnership bar plan and budget with the Head of Stock & relevant PM; manage recharges; route scope/cost changes for PM/HoS approval.


• Activation operations & assets: Work with brand partners to design and deliver activations that are fully bar-ready and operationally robust. Ensure layouts provide adequate serving space, back-of-house storage, refrigeration, shelter, power/water/waste, and the right bar kit; sign off the service-scape and workflows for speed of service, staff efficiency, stock security and H&S compliance. Drink specs & recipes: Own the end-to-end definition and early sign-off of partner drink specs. Lock FOH/BOH kit, pour sizes, glassware/cups and prep methods; run tastings to confirm feasibility, availability and cost; align pricing/GP; and finalise EPOS setup (PLUs, categories, modifiers, ABV/allergen tags) before go-live.


• Menu creation: Support on the creation of partner menus (pricing, naming, allergen/ABV info, board layouts), coordinate artwork sign-off, and ensure accuracy across printed/digital assets.


• Briefing packs & brand filtering: Lead the collation of briefing packs (contacts, specs, service standards, run-sheets) and translate brand briefs into clear guidance and talking points for bar managers and staff.


• Partners’ orders (full ownership): Own partners’ orders end-to-end—including cups, stock and staffing and ensure details are confirmed and clearly communicated to partners and clients.


• Staffing allocation: Work with the Staffing team to place the right skill sets on partner bars (e.g., cocktail-experienced bartenders, brand ambassadors, lead cashiers); confirm headcount, shift patterns and brief-ins.


• Meetings & approvals: Attend all partnership delivery meetings, circulate actions, hold timelines, and elevate approvals to the PM/Head of Stock before committing spend.


• Attention to detail: Maintain clean, version-controlled spec sheets, menus and budget trackers.


• Client updates: Keep clients and partners regularly updated with concise, factual comms and next steps.

On-site (delivery)

• Primary contact & service: Work with the Event Management team to ensure partnership bars are delivering excellent service; verify installs/signage/menus match the agreed spec and resolve issues quickly.


• Operational checks: Monitor staffing levels with bar managers, licensing compliance, uniforms and branding and EPOS/menu accuracy throughout show days.


• Cross-team coordination: Keep stock, ops, tech/EPOS, design/brand, finance, logistics and staffing aligned on on-the-day deliverables.


• Problem solving issues, tracking sampling campaign to comply with AMPs and recharges.


• During-show reviews: Lead mid-show check-ins (for multi-weekend runs) with brand, promoter and Peppermint; review sales/GP, SPH/queues, stock and brand experience; agree and log quick fixes for the next trading day.

Post-event (reporting & wrap-up)

• Volumes & sales: Collate partner volumes (SKU/category/brand mix) and share concise insights for debrief.


• Full budget reconciliation: Reconcile costs vs. budget, confirm partner recharges, and issue pre/post-event budget reports to Finance/Directors per timelines.


• Feedback documentation: Capture client/partner feedback and bar-manager notes; roll improvements into next-show specs and briefing templates.

Knowledge / Experience / Skills

• Experience delivering brand/partner activations at festivals or large events (on-site, evenings/weekends in season).


• Proven budget management: build, track, reconcile; manage partner recharges and POs/IOs.


• Spec writing for bars (layout, kit, signage, pour sizes, glassware/cups) and locking final menus/recipes.


• Strong client/partner management and clear, regular updates.


• Comfortable with data: volumes/sales pull-through, simple analysis and post-event reporting.


• High attention to detail


• Solid Excel/Google Sheets skills (formulas, lookups, basic pivots); tidy file management.


• EPOS experience (e.g., building menus, category mapping, simple reporting).


• Understanding of sponsorship rights delivery (exclusivity, POS placement, brand guidelines).


• Familiarity with H&S/licensing in festival environments (e.g., Challenge 25, concessions rules).


• Basic design literacy for mark-ups/asset checks (comfortable reviewing artwork and signage proofs).


• UK travel as needed; full driving licence useful but not essential.

Personal Qualifications and Education

• Proficient in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace; confident with formulas/lookups and basic pivots in Excel/Sheets.


• Strong written English and numeracy; able to produce clear briefing documents and budget reports.


• Comfortable with shared drives and version control (SharePoint/Drive) and comms tools (Teams/Slack).


• Able to work evenings/weekends during the summer event season and travel to UK festival sites.


• London-based or commutable to head office at least 3 days per week.


• Eligible to work in the UK.

Company Benefits

• Company sick pay (10 days)


• Medicash - dental care, optical treatments, physiotherapy etc


• Employee assistance programme - counselling and support


• Discounts on shopping, travel, entertainment and dining


• Birthday day off


• Hybrid and remote working options


• Quarterly team socials


• Festival and sport event tickets/drink tokens


• Enhanced maternity/paternity leave


• Bonus


• Overtime