(Part-time) Receptionist/Administrator - Older Adult Community Team NEW High Wycombe, Bucks Pos[...]

Oxford Health; High Wycombe; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare trust in High Wycombe is seeking a part-time Admin/Receptionist for the Older Adult Community Mental Health Team. You’ll be the first point of contact, ensuring a welcoming environment for patients and visitors. Responsibilities include administrative duties, reception tasks, and managing supplies. Ideal candidates possess strong organisational skills and reception experience. This role offers opportunities for career progression and various employee benefits, including annual leave and an NHS discount.

Benefits

27 days annual leave

NHS Discounts

Employee Assistance Programme

Qualifications

• Experience in administration and reception roles is essential.
• Ability to handle conflict in a busy environment.

Responsibilities

• Assist in administration duties for the Older People’s Community Mental Health Team.
• Provide a reception service to visitors and staff.
• Organise own workload and maintain office supplies.

Skills

Organised

Reception experience

Ability to handle conflict

Tools

Excel

Job description

Job overview

Are you an outgoing, organised and welcoming individual with experience in administration and reception role? Are you seeking an exciting role in a fast paced environment?

We are looking for a Part‑time experienced Admin/Receptionist to join the Older Adult Community Mental Health Team based in Saffron House. This role is part‑time working 30 hours per week.

You will act as a professional, effective, and efficient Receptionist and Administrator for the diverse group of services working within Saffron House. As the first point of contact for patients and visitors, you will play a crucial role in creating a welcoming and supportive environment.

This is a part‑time position, however we would consider a job share for the right candidates.

Main duties of the job

• To assist the service/team by undertaking all administration duties relating to the day to day running of a busy Older People’s Community Mental Health Team.
• To provide a polite and efficient reception service to visitors, staff and stake holders as required.
• To perform general office duties, including responding to email and phone enquiries, answering the telephone, taking and recording messages accurately, and responding to queries appropriately, following Trust procedures and protocols.
• Organise own workload and act independently within appropriate guidelines.
• Order, check, maintain and distribute equipment and supplies for the team and other agencies as required.
• Support in the booking of rooms via Resource Scheduler booking system.

Please refer to the job description attached for a comprehensive list of duties.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure you’re your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person Specification

Excel - Essential criteria

• Knowledge of Excel

Excel - Desirable criteria

• Knowledge of Excel

Reception experience - Essential criteria

• ability to handle conflict

Reception experience - Desirable criteria

• ability to handle conflict

Essential criteria

• Qualifications Grade
• Years Experience
• Knowledge Requirements
• Personal Qualities
• Car Owner

Desirable criteria

• Excel
• Typing Qualification
• Reception Experience
• Administration experience
• Car Owner

Documents to download

• Job Description (PDF, 128.3KB)
• Job risks form (PDF, 216.6KB)
• Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

Recruiter Contact Details

Name: Nicola Pandya

Title: Administration & Performance Manager

Email: [e-mail]

Telephone: [phone]