Part-Time Food Team Leader: Drive Service & Profit

Marks & Spencer Plc; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Leicester is seeking a Team Manager in Food to lead and inspire a frontline team. You will be responsible for achieving sales and customer service KPIs, coaching team members under pressure and driving performance to ensure exceptional customer experiences. Ideal candidates will demonstrate strong commercial insight, resilience, and a passion for leadership. This role offers a unique opportunity to impact store strategy and shape future successes.

Qualifications

• Proven ability to lead teams to deliver on KPIs.
• Strong understanding of commercial and operational processes.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and coach team to meet commercial targets.
• Ensure excellent customer experience and service standards.
• Drive performance through clear accountability and collaboration.

Skills

Team leadership

Customer service

Commercial awareness

Problem-solving

Flexibility and adaptability

Job description

A leading retail company in Leicester is seeking a Team Manager in Food to lead and inspire a frontline team. You will be responsible for achieving sales and customer service KPIs, coaching team members under pressure and driving performance to ensure exceptional customer experiences. Ideal candidates will demonstrate strong commercial insight, resilience, and a passion for leadership. This role offers a unique opportunity to impact store strategy and shape future successes.