Part-Time Contact Center Advisor – Customer Experience

MSC Industrial Supply Co.; Wednesbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading industrial supply company in Wednesbury is seeking a part-time Contact Centre Associate to provide exceptional customer service. In this role, you will engage with customers to process orders and provide a friendly experience. The ideal candidate will embody the company values of collaboration, creativity, and drive. This position offers comprehensive benefits and growth opportunities within a supportive environment.

Benefits

25 days of holiday entitlement

Company pension scheme

Life insurance and health benefits

Qualifications

• Customer-centric mindset to provide exceptional service.
• Ability to manage relationships effectively.
• Ambition and energy in work tasks.

Responsibilities

• Provide world-class service as the first point of contact.
• Process customer orders and quotes efficiently.
• Liaise with sales for customer solutions.

Skills

Interpersonal skills

Problem-solving ability

Creativity

Drive and ambition

Job description

A leading industrial supply company in Wednesbury is seeking a part-time Contact Centre Associate to provide exceptional customer service. In this role, you will engage with customers to process orders and provide a friendly experience. The ideal candidate will embody the company values of collaboration, creativity, and drive. This position offers comprehensive benefits and growth opportunities within a supportive environment.