Orthotics Services Coordinator

Opcare Limited; Birmingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A healthcare services provider is seeking an Administrator in Birmingham to support orthotic services delivery, manage patient interactions, and ensure smooth operations. Key responsibilities include first contact management, appointment coordination, and order processing. Ideal candidates will exhibit strong organisational and communication abilities, with proficiency in Microsoft Office. Competitive salary and comprehensive benefits package provided, including substantial holiday allowance and supportive work culture.

Benefits

Competitive market salary

Holiday allowance starting at 35 days

Death in Service (3x basic salary)

Refer a Friend incentive scheme

Enhanced Family Leave/Pay

Qualifications

• Excellent organisational and prioritisation skills.
• Strong written and verbal communication skills.
• High attention to detail and accuracy in all tasks.
• Proficient in Microsoft Office applications.
• Able to use initiative and be a supportive team player.
• Positive attitude and comfortable handling confidential information.
• Experience in a reception role or healthcare environment.

Responsibilities

• Act as the first point of contact, greeting and welcoming patients.
• Make and receive telephone calls.
• Liaise with suppliers and chase orders.
• Converse with clinicians to resolve patient issues.
• Handle patient files and confidential information.
• Book goods and ensure items are available for clinic appointments.

Skills

Organisational skills

Communication skills

Attention to detail

Microsoft Office proficiency

Initiative

Team player

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A healthcare services provider is seeking an Administrator in Birmingham to support orthotic services delivery, manage patient interactions, and ensure smooth operations. Key responsibilities include first contact management, appointment coordination, and order processing. Ideal candidates will exhibit strong organisational and communication abilities, with proficiency in Microsoft Office. Competitive salary and comprehensive benefits package provided, including substantial holiday allowance and supportive work culture.