Optical Retail Associate: Premium Eyewear & Service

Vision Express; Ayr, Witney, Ashford, Berkhamsted; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK is looking for a Retail Optical Assistant to provide personalized customer service and product advice. You will engage with customers, assist with eyewear adjustments, and support eye tests using innovative technology. This role offers continuous learning, strong communication, and opportunities for bonuses. Join a team that values your growth and wellbeing while working with renowned brands in a dynamic retail environment.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family & friends discounts + free eye tests

Employee wellbeing support

Opportunities to support global vision through the OneSight Foundation

Qualifications

• Confident engaging with customers and recommending products.
• Comfortable with digital tools.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Teamwork

Strong communication

Tools

Digital tools

Job description

A leading optical retailer in the UK is looking for a Retail Optical Assistant to provide personalized customer service and product advice. You will engage with customers, assist with eyewear adjustments, and support eye tests using innovative technology. This role offers continuous learning, strong communication, and opportunities for bonuses. Join a team that values your growth and wellbeing while working with renowned brands in a dynamic retail environment.