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Optical Assistant: Eyewear Expert & Customer Care

The Boots Company PLC

Manchester

On-site

GBP 18,000 - 22,000

Full time

Today
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Job summary

A well-known retail optician is looking for an Optical Assistant in Manchester. In this role, you will engage with customers, offering essential support throughout their experience—from initial contact to post-purchase care. Ideal candidates will have a passion for customer service and a desire for personal growth. Boots offers comprehensive training along with various employee benefits, fostering an inclusive work environment.

Benefits

Boots Retirement Savings Plan
Discretionary quarterly bonus
Generous employee discounts
Career development opportunities
Enhanced maternity/paternity/adoption leave
Flexible benefits scheme
Access to free, 24/7 counselling

Qualifications

  • Passion for customer care.
  • Enthusiasm for learning and personal development.

Responsibilities

  • Order, dispense and collect glasses and contact lenses.
  • Support with eye-tests and pre-screening activities.
  • Provide aftercare support through repairs and adjustments.
  • Complete operational and administrative tasks.
  • Maintain shop floor standards.

Skills

Customer care passion
Enthusiasm for learning
Job description
A well-known retail optician is looking for an Optical Assistant in Manchester. In this role, you will engage with customers, offering essential support throughout their experience—from initial contact to post-purchase care. Ideal candidates will have a passion for customer service and a desire for personal growth. Boots offers comprehensive training along with various employee benefits, fostering an inclusive work environment.
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