Optical Assistant - Dispensing & Customer Care

Specsavers; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optical retailer in Bristol is looking for an Optical Assistant to provide pre-screening, dispensing, and customer service. The ideal candidate should thrive in a busy environment and bring skills in collections and adjustments. The position offers benefits like a discounted benefits scheme, employee support services, and additional time off on birthdays. Previous experience in customer service and the optics business is a plus.

Benefits

Full time or part time hours

Discounted benefits scheme

Employee support service

Complimentary Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off on your birthday

Enhanced family leave and company sick pay

Qualifications

• Skills required for the Optical Assistant role include pre-screening, dispensing, collections, and repairs.
• Ability to work efficiently in a busy environment is essential.

Responsibilities

• Assist with pre-screening patients before eye tests.
• Dispense eyewear and provide adjustments as needed.
• Handle collections and manage patient interactions.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Happy working in a busy environment

Job description

A leading optical retailer in Bristol is looking for an Optical Assistant to provide pre-screening, dispensing, and customer service. The ideal candidate should thrive in a busy environment and bring skills in collections and adjustments. The position offers benefits like a discounted benefits scheme, employee support services, and additional time off on birthdays. Previous experience in customer service and the optics business is a plus.