Optical Assistant

PA2 Assist; Wolverhampton; On-site; GBP 18,000 - 22,000; Full time

Job summary

A retail optical business in Wolverhampton is seeking an Optical Assistant. In this role, you'll leverage your passion for the brand and stellar customer service skills to create an exceptional store environment. The ideal candidate will have previous optical experience, excel in customer service, and work well in a team. This opportunity promises continuous support and growth.

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Previous experience in a fast-paced customer service environment.
• Basic knowledge/experience of optical and/or Audiology terminology.

Responsibilities

• Create an outstanding store environment for customers and team.
• Provide excellent customer service and support.
• Step out of your comfort zone to learn and grow.

Skills

Customer service skills

Teamwork

Confidence in using IT systems

Excellent communication skills

Ability to receive feedback

Job description

Job Details

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our Team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!