Operations Officer

DofE UK; United Kingdom; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

An organization focused on youth empowerment is seeking an Operations Officer to manage relationships and enhance DofE programs in Gloucestershire. This role starts in February 2026 and runs until March 2027, offering a mix of home and field-based work. The ideal candidate will be enthusiastic about youth development, skilled in communication, organization, and relationship management. This position also offers excellent benefits including generous holiday and a pension plan.

Benefits

Generous pension contribution

Healthcare cash plan

25 days holiday plus Bank Holidays

Volunteer leave

Qualifications

• Passionate about the development of young people.
• Ability to engage and influence diverse stakeholders.
• Proven track record of strong administrative skills.

Responsibilities

• Manage relationships with Licensed Organisations.
• Identify and develop new relationships within the portfolio area.
• Conduct regular meetings with various stakeholders.

Skills

Good communication skills

Interpersonal skills

Organisational skills

Ability to inspire and influence

Competent in MS Office

Job description

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

Following the successful secondment of a valued team member, we’re looking for a proactive and enthusiastic individual to step into a fixed-term until end of March 2027 as an Operations Officer role, starting in February 2026.

Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.

While managing these relationships, across your portfolio area of Gloucestershire you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people.

You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home.

Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.

What we are looking for:

We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.

You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.

To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.

We are looking for someone who has a positive outlook and who will actively contribute to our team.

The role will be mixture of home based, and field based, the successful application should live within, or very close to, the portfolio area of Gloucestershire (please refer to the job pack) with a full driving/motorbike licence and access to a vehicle.

How to apply and interview dates:

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Monday 22nd December 2025 at midnight.

1st interviews will take place on: 12th or 13th January 2026 in person within the portfolio area, venue to be confirmed.

Please note we will be closed for the Christmas holidays, so we will be back in touch to update you on the progress of your application week commencing 5th January 2026.

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email [e-mail]

We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.