Operations Manager – Open Access Rail & Safety Leader

First Group; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading rail operator in the UK is looking for an Operations Manager to oversee a team of drivers and ensure high safety and customer service standards. This role involves managing training, performance, and compliance with operational rules. The ideal candidate should possess management skills, a safety-oriented mindset, and relevant qualifications. A competitive benefits package and a commitment to inclusivity are offered, making this an exciting opportunity in the rail industry.

Benefits

Defined Contribution Pension Scheme

Employee Assistance Programme

Free travel on Lumo services

Discounted Gym Membership

Access to a digital GP 24/7

Qualifications

• Confident in English and numerate.
• Strong people management skills.
• Ability to challenge poor practice and recognize excellence.

Responsibilities

• Lead Customer Drivers team to ensure operational excellence.
• Coordinate and deliver training for team members.
• Investigate accidents and implement corrective actions.

Skills

Strong customer management skills

Safety-conscious mindset

Ability to interpret operational data

Digitally capable

Education

A1 Assessor/TAQA Level 3 qualification

Job description

A leading rail operator in the UK is looking for an Operations Manager to oversee a team of drivers and ensure high safety and customer service standards. This role involves managing training, performance, and compliance with operational rules. The ideal candidate should possess management skills, a safety-oriented mindset, and relevant qualifications. A competitive benefits package and a commitment to inclusivity are offered, making this an exciting opportunity in the rail industry.