Operations Executive

Bibby Financial Services Ltd; Brentwood; Hybrid; GBP 27,000; Full time

Job summary

A financial services company in Brentwood is seeking an Operations Executive to ensure the secure processing of FX related payments. The role requires attention to detail and a commitment to customer service. The ideal candidate should have a desire to learn and grow with the FX business, along with experience in data handling. The position offers a salary of £27,000 per annum and a range of benefits including private healthcare and a pension scheme.

Benefits

Private healthcare

Company pension scheme

Flexible benefits

Access to wellbeing centre

Business discounts

25 days holiday

Qualifications

• Desire to learn and grow with the FX business.
• Experience in an office role with rapid data handling.
• Interaction demonstrating excellent customer service.

Responsibilities

• Validate, process, and release FX payments accurately.
• Input funds transfer information into SWIFT directly.
• Initiate investigations during daily activities.

Skills

Desire to learn and grow with FX business

Rapid handling of data

Excellent customer service

Understanding of generic internal systems

Tools

MS Office

Job description

Operations Executive - Hybrid Working (Brentwood)

Bibby Financial Services have an exciting opportunity available for a reliable Operations Executive to join our team. You will join us on a full time, permanent basis and in return, you will receive a salary of £27,000 per annum.

As our Operations Executive, you will ensure the security and profitability of Bibby through efficient, accurate and effective processing of Foreign exchange related payments accurately and within stringent timescales. To implement and maintain excellent standards of customer service internally and externally, supporting the Operations and Compliance Manager and Operations team to ensure the smooth running of the data processing team.

Your responsibilities as our Operations Executive will include:

• Ensuring FX Payments and transactions are validated, processed and released in an accurate and timely manner through seamless use of the various in house systems.
• Inputting and approval up to agreed limits, of funds transfer information within deadlines directly into SWIFT.
• Where required, initiating and concluding investigations during the course of daily activity. Ensuring the mitigation or risk and identification of issues.
• Ensuring that security is maintained within the systems and authorisation levels.
• Supporting client service by liaising and assisting with front office activities as and when required.
• Maintaining through regular updates a sound understanding of the risks and controls associated with their role. Subsequently utilising this knowledge to follow and enforce all agreed procedures to ensure risks are minimised across the FX payment processes and within the team as a whole.
• Prioritizing workload in a busy environment supporting multiple FX deals and business units. Taking initiative and responsibility for own actions by planning ahead and multi-tasking where appropriate.
• Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training.

What we are looking for in our ideal Operations Executive:

• Desire to learn and grow with the FX business, no prior experience is needed if that desire exists.
• Working in an office environment in a role which required rapid and accurate handling of data or processes.
• Experience of regular client and internal team interaction demonstrating excellent customer service.
• Understanding of generic internal systems and commonly used software packages such as MS Office.

As our Operations Executive, we will reward you and your hard work with:

• Private healthcare for you and your family.
• Company pension scheme.
• Wide range of flexible benefits, such as gym membership, technology, or health assessments.
• Access to an online wellbeing centre.
• Range of discounts from many businesses.
• 25 days holiday which increases with service and options to buy or sell more.

Why us?

We’ve supported small and medium‑sized enterprises (SMEs) since 1982 and today we support more than 9,000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

We know our value lies in our brilliant people. It is fast‑paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want – we believe in them and celebrate their success.

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues – they make us the business with which every SME wants to partner.

If you would like to join us, please click ‘Apply’ today to be considered as our Operations Executive – we would love to hear from you!

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.

We reserve the right to close applications early. No agencies, please.