Operations Data Analyst

Loganair Limited; Glasgow; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A regional airline in the UK is seeking a Data Analyst to manage their core operations platform. This role focuses on modernizing processes, automating workflows, and leveraging data for safe and efficient operations. Responsibilities include ownership of the N-OC system, training staff, developing KPIs, and conducting analysis. Ideal candidates have 3 years' experience, strong analytical skills, and familiarity with aviation regulations. Join a dynamic team committed to operational excellence.

Qualifications

• Experience in a complex operational environment, ideally in aviation.
• Understanding of UK/European aviation regulations.
• Experience with automation and process optimization.

Responsibilities

• Own and expertize N-OC system, working with the supplier.
• Train Operations colleagues on N-OC system use.
• Guarantee data accuracy and flow into management dashboards.
• Develop and deliver KPIs and regulatory reports.
• Conduct root cause analysis for delays and disruptions.

Skills

Data manipulation

Forecasting

Root cause analysis

KPI development

Process improvement

SQL

Advanced Excel

Data visualization tools

Communication skills

Analytical skills

Education

3+ years experience as a Data Analyst

Tools

IBM Planning Analytics

Python

R

Job description

Overview

As we continue to drive operational excellence, safety, and efficiency in a dynamic regional environment, we're seeking a Data Analyst to become the business expert and system owner for our core operations platform, N-Ops & Crew (N-OC). This role is central to modernising processes, automating workflows, and leveraging data to support safe, compliant, and cost-effective operations.

Responsibilities

• Serve as the primary business owner and expert for the N-OC system (NAVBLUE), collaborating closely with the supplier on configuration, enhancements, troubleshooting, and roadmap development.
• Train, upskill, and empower Operations colleagues to fully utilise N-OC, driving best-practice adoption and system maturity across the team.
• Partner with the Planning Analytics team (using IBM Planning Analytics) to guarantee data accuracy, integrity, and seamless flow from operational sources into management dashboards, board reports, and executive insights.
• Develop, refine, and deliver critical KPIs, statistics, and regulatory reports (CAA/EASA compliance), with a strong emphasis on crew resource forecasting that adheres to Flight Time Limitations (FTL) rules and Loganair's BALPA scheduling agreement.
• Lead advanced crew resource analysis and risk forecasting
  • Model flying requirements against crew availability, proactively highlighting risks to safe operations.
  • Factor in leavers, new joiners, training pipeline, annual leave, sickness, absence, customer-specific experience requirements, fleet types, qualifications, and compliance with FTL/BALPA rules.
  • Identify inefficiencies and deliver actionable recommendations to Operations management.
  • Enhance training tracking for better monitoring, risk mitigation, and integration into crew forecasts.
  • Provide accurate data inputs/outputs to support recruitment decisions.
• Conduct thorough delay and disruption root cause analysis (Ground Handling, Airport, Crew, Technical), evaluating impacts on passengers, positioning flights, standby aircraft/crew utilisation, and overall network resilience.
• Produce and improve other operational KPIs and statistics, including crew/trainer utilisation factoring absence, productivity, regulatory and customer compliance, board reports, and roster equality and fairness under BALPA agreements.
• Develop training reporting focused on efficiency and full compliance with employment contracts and union (BALPA) agreements.
• Advance safety and compliance trend analysis, shifting to automated insights from large datasets, improving on current approaches of manual sampling.
• Play a pivotal role in key Operations and business-wide projects, providing data expertise and cross-departmental liaison — including initiatives to eliminate waste ('War on Waste'), modernise and automate legacy systems and processes, and explore AI-driven efficiencies.

Skills and Knowledge

• Solid analytical skills with expertise in data manipulation, forecasting, root cause analysis, KPI development, and process improvement.
• Proficiency in SQL, advanced Excel, and data visualisation/reporting tools (experience with IBM Planning Analytics highly advantageous).
• Working knowledge of complex crew/operations systems (direct experience with N-OC, NAVBLUE platforms, or similar like Jeppesen is a major plus).
• Strong understanding of aviation operations, with emphasis on crew rostering, utilisation, FTL regulations, and union/BALPA scheduling agreements in a UK context.
• Ability to translate complex business/operational needs into data-driven insights and recommendations.
• Excellent communication and training skills to engage colleagues and present to senior stakeholders.
• Proactive, detail-oriented, and resilient in a fast-paced, safety-critical regional airline environment.

Attitude

This role requires demonstration of company values and behaviours at all times, encouraging others to do so, and so makes a productive contribution to the positive business culture.

Training and Experience

• Data Analyst experience (ideally 3+ years) in a complex operational environment; aviation/airline background strongly preferred, particularly in crew planning, rostering, or operations.
• Desirable
  • Knowledge of UK/European aviation regulations (CAA, EASA) related to operations, crew, safety, punctuality, and compliance.
  • Experience with automation, process optimisation (e.g., Lean), or early AI applications in operations.
  • Familiarity with Python/R for advanced analytics.