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Onsite IT Field Engineer - Hardware & AV Support

Us3 Ltd

SHREWSBURY

On-site

GBP 60,000 - 80,000

Full time

Today

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Responsibilities

Performs remedial repairs on Desktops, laptops, printers and other equipment.
Assists site with hardware/desk/office setup as requested.
Executes network or server support tasks on-site.
Provides first level troubleshooting and support for applications.
Captures and updates site information.
Handles hardware set-up, deployment, and collection.
Installs software/applications as needed.
Supports basic printing and network issues.
Manages local end user asset inventory.
Provides support for meeting room devices.
Supports warehouse devices and maintains onsite inventory.

Responsibilities

Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment
Assist site with hardware/ desk/ office/ boardroom setup as requested
Execute supported directed tasks for network or server support on-site by escalations teams.
Provide first level troubleshooting and support for Applications
Capture, store and update in-scope site information.
EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
Software/Application Installation (Country/Site specific).
Basic Printing. Network and server troubleshooting support).
Manage local end user asset inventory and life cycle of assets.
Provide first level support for meeting room devices (VC devices, projectors, displays etc.,)
Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s,
Maintain onsite inventory of supported devices.

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