Onboarding Officer (HR / Compliance)

Bright Horizons; Northampton, City of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading childcare provider is seeking a detail-oriented Onboarding Officer to ensure a smooth onboarding experience for new hires. Responsibilities include managing the onboarding process, conducting DBS checks, and supporting compliance reporting. Ideal candidates will have HR experience, strong communication skills, and the ability to manage multiple priorities. The role offers flexible working and a range of benefits.

Benefits

Flexible working

Generous holiday entitlement

Discounted childcare

Quarterly Employee Appreciation Weeks

Access to wellbeing resources

Qualifications

• Experience in HR, recruitment, and compliance essential.
• Strong communication skills, both written and verbal.
• Experience in the childcare sector is desirable but not essential.

Responsibilities

• Own the end-to-end onboarding process for new hires.
• Conduct and manage DBS checks and right to work verification.
• Act as the first point of contact for onboarding queries.
• Support compliance reporting and stakeholder updates.

Skills

Experience in HR

Strong communication skills

Ability to manage multiple priorities

Experience of right to work and pre-employment checks

Proficiency in MS Office

Tools

Workday

Job description

Direct message the job poster from Bright Horizons UK

Remote-based (Based with easy commuting distance to Northampton and London) *Training may be based in our HO in Northampton

Bright Horizons is seeking a detail-oriented and proactive Onboarding Officer to join our People team. This is a fantastic opportunity to play a key role in ensuring a smooth and compliant onboarding experience for new hires across our nursery network. As an Onboarding Officer, you’ll be responsible for managing the full onboarding process for new starters within your assigned division. You’ll work closely with our Talent Acquisition team and other stakeholders to ensure all pre-employment checks are completed in line with our Safer Recruitment Policy and Department for Education (DofE) guidelines.

Key Responsibilities

• Own the end-to-end onboarding process for new hires across your division
• Conduct and manage DBS checks, right to work verification, reference collection, and qualification checks
• Act as the first point of contact for onboarding and compliance queries
• Make informed suitability decisions in line with regulatory guidance
• Support weekly compliance reporting and stakeholder updates
• Deliver training and coaching on onboarding best practices and Workday usage
• Contribute to policy development and ensure adherence to internal controls
• Stay up to date with changes in legislation and sector-specific compliance requirements

What We’re Looking For

• Experience in HR, recruitment, and in a regulated environment (compliance) essential
• Strong communication skills, both written and verbal
• Ability to manage multiple priorities and meet compliance targets
• Experience of right to work and pre-employment checks
• Proficiency in MS Office; Bright Horizons use Workday - this experience would be advantageous
• Experience in the childcare sector is desirable but not essential

Why Join Bright Horizons?

We’re proud to be recognised as a Great Place to Work for 17 consecutive years, and we’re committed to creating inclusive, flexible, and supportive workplaces. Our benefits include:

• Flexible working and generous holiday entitlement
• Discounted childcare
• Quarterly Employee Appreciation Weeks
• Discounts on retail, groceries, cinema, travel and more
• Access to a wide range of wellbeing resources

Bright Horizons is an inclusive employer. We welcome applications from all backgrounds and will consider reasonable adjustments throughout the recruitment process. Please note, all roles are subject to an Enhanced DBS check due to the nature of our sector.

Bright Horizons is an inclusive employer. We welcome applications from all backgrounds and will consider reasonable adjustments throughout the recruitment process. Please note, all roles are subject to an Enhanced DBS check due to the nature of our sector.