Onboarding & Development Trainer

Realisetraining; Carlisle; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading transport training provider in the UK seeks experienced transport professionals to guide apprentices through their onboarding journey. In this hybrid role, you will manage enrolments, deliver engaging induction sessions, and provide on-bus mentoring to ensure learners develop safe driving practices. Ideal candidates will have a strong knowledge of bus driving standards, experience in mentoring, and a full UK driving licence. A comprehensive benefits package is offered.

Benefits

25 days holiday plus public holidays

Flexible working

Health Shield scheme

Life insurance

Enhanced maternity, paternity and adoption pay

Sick pay

Bereavement leave

Employee Assistance Programme

Qualifications

• Strong knowledge of bus driving standards and safety.
• Passionate about supporting learners at the start of their careers.
• High-quality, personalised mentoring experience.
• Highly organised and capable of managing a varied workload.
• Confident in coaching learners in different settings.

Responsibilities

• Manage learner enrolments and support apprentices.
• Plan and deliver engaging induction sessions.
• Provide on-bus mentoring and coaching.
• Maintain accurate records related to enrolment and mentoring.
• Monitor learner progress and needs.

Skills

Knowledge of bus driving standards

Customer service excellence

Personalised mentoring

Organisational skills

Coaching confidence

Clear communication

Education

Relevant industry qualifications

Job description

Overview

Want a role where you can shape someone’s career from day one? Realise is looking for experienced transport professionals to support apprentices as they begin their journey – managing enrolments, delivering inductions, and providing on-bus mentoring to build confidence and safe driving practices.

You don’t need teaching qualifications to apply; we’ll support you in gaining them. This hands-on role offers real purpose, giving you the chance to guide learners at a critical stage while contributing to safer, more professional transport services.

Whilst no two days will be the same, you can expect to:

• Manage learner enrolments and support apprentices through a smooth onboarding process
• Plan and deliver engaging, inclusive induction sessions (primarily face-to-face with some online delivery)
• Tailor induction content using initial assessment results to meet individual learner needs
• Provide on-bus mentoring and coaching, supporting drivers in real-world scenarios
• Help learners develop safe driving practices, strong professional behaviours, and excellent customer service skills
• Liaise with employers to confirm learner readiness, attendance, and organisational compliance
• Maintain accurate records and complete administrative tasks related to enrolment, mentoring, and coaching
• Monitor learner progress and highlight any additional support needs to the wider training team
• Keep quality at the centre of everything you do
• Build positive, supportive relationships with learners and employers
• Stay up to date with sector developments, training techniques, and assessment requirements

Where will I be based?

This is a hybrid role, with some of your time based at a depot, and the remainder working from home. This will be discussed with you further in your interview.

The Benefits

• 25 days holiday plus public and bank holidays
• Birthday and Christmas Eve off
• Flexible working
• Health Shield scheme
• Life insurance
• Enhanced maternity, paternity and adoption pay
• Sick pay
• Bereavement leave
• Employee Assistance Programme

About You

We’re looking for someone who:

• Has strong knowledge of bus driving standards, safety, and customer service excellence
• Is passionate about supporting learners at the start of their careers
• Provides high-quality, personalised mentoring and guidance
• Is highly organised and able to manage a varied workload, particularly during busy enrolment periods
• Is confident coaching learners both on the bus and in workplace settings
• Communicates clearly and builds strong professional relationships
• Holds relevant industry qualifications
• Has a full UK driving licence and access to their own transport

Desirable (but not essential — we’ll support you to achieve these):

• Teaching or assessing qualification
• Experience delivering inductions, mentoring, or structured training

About Us

• Realise is one of the leading Passenger Transport training providers.
• We are specialists in the sectors where we have deep expertise, including transport, business skills, adult education, and more.
• Our mission has always been clear, to deliver great training programmes.
• We promote the wellbeing of all our learners and our employees and are fully committed to safeguarding, safer recruitment and fulfilling our Prevent Duty obligations.
• Please be aware that all successful applicants will undergo a DBS and online search check at the job offer stage. We request proof of qualifications and the Right to Work in the UK.
• Realise is committed to investing in the latest technology to support our learners and teams. As part of our quality assurance and training processes, we may occasionally record audio and visual content. By applying, you acknowledge and accept this as part of our working environment.
• Realise have been in business over 35 years from our humble roots in Sheffield, to over 500 employees UK-wide. We are proud of be a part of the AQA charity group.

Cumbria - Carlisle, Kendal, Berwick-upon-Tweed