Omnichannel Store Supervisor – Customer Experience Leader

New Look Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fashion retail brand in the United Kingdom seeks a Supervisor to enhance the Omnichannel customer experience. This role involves coaching a team to deliver exceptional service, driving store performance, and fostering a positive team culture. Candidates should be customer-focused and passionate about fashion, with effective communication skills. Previous retail experience is beneficial but not mandatory. Join a brand that values diversity, development, and a flexible work environment.

Benefits

Flexible work patterns

Training and development opportunities

Inclusive company culture

Qualifications

• Previous experience in retail is desirable but not essential.
• Passion for fashion and staying up to date with trends.
• Ability to adapt in a fast-paced, evolving environment.

Responsibilities

• Ensure seamless Omnichannel Customer journey within the store.
• Coach and develop the team on customer interaction techniques.
• Drive store performance and brand awareness through genuine recommendations.

Skills

Customer-focused

Team leadership

Effective communication

Fashion awareness

Job description

A fashion retail brand in the United Kingdom seeks a Supervisor to enhance the Omnichannel customer experience. This role involves coaching a team to deliver exceptional service, driving store performance, and fostering a positive team culture. Candidates should be customer-focused and passionate about fashion, with effective communication skills. Previous retail experience is beneficial but not mandatory. Join a brand that values diversity, development, and a flexible work environment.