Office Manager & Administrator (with Social Media, NVQ Support & Sales Duties)

Trade Association Forum Ltd; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A professional organization in the UK is seeking an Office Manager to oversee daily operations, support NVQ candidates, and enhance social media engagement. The ideal candidate will have at least 2 years of administration experience, proficient Microsoft Office skills, and an interest in marketing. Join a mission-driven team that values professional growth and collaboration.

Benefits

Opportunities for professional growth

Supportive team culture

Qualifications

• Proven office administration or management experience (2+ years).
• Proficiency in Microsoft Office suite.
• Strong written and verbal communication skills.

Responsibilities

• Oversee day-to-day office operations and member support bookings.
• Manage social media content aligned with ASESA’s mission.
• Assist NVQ candidates with evidence gathering for compliance.

Skills

Office administration

Communication

Social media engagement

Organization

Education

NVQ Assessor qualification

Marketing qualification

Tools

Microsoft Office

CRM systems

Job description

About ASESA

ASESA is dedicated to supporting the Asbestos removal industry throughout the UK. We champion high-quality training and seamless career progression, grounded in best practice and a commitment to excellence (learn more at asesa.org.uk). This pivotal role blends office management, social media engagement, NVQ candidate support, and member services support. You'll ensure smooth daily operations while bolstering our digital presence and driving candidate success.

What You'll Do

Virtual Office Management & Administration

• Oversee day-to-day office operations: member support bookings, enquiries, certifications
• Serve as first point of contact—manage calls, emails, and general enquiries
• Schedule meetings, support the ASESA team and external resources

Social Media & Marketing

• Work with the ASESA team to plan, create, and schedule engaging content aligned with ASESA’s mission
• Monitor, respond to, and engage with audiences to build brand presence

NVQ Candidate Support

• Help NVQ candidates gather evidence through our e-portfolio system
• Liaise between assessors, candidates, and employers
• Ensure compliance with evidence requirements and deadlines

Sales Support

• Support ASESA’s business development and sales activities
• Maintain CRM and recording systems for enquiries, sales leads, and follow-ups
• Coordinate logistics for training sessions, events, and meetings

Person Specification

Essential Skills & Experience

• Proven office administration or management experience (2+ years)
• Proficiency in Microsoft Office suite
• Strong written and verbal communication
• Savvy social media user with interest or experience in content creation
• Excellent organisation, attention to detail, and time management

Desirable Qualifications

• NVQ Assessor qualification
• Marketing qualification or experience
• Experience supporting sales or business development processes
• Familiarity with CRM systems

Why Join ASESA?

• Be part of a mission-driven organisation dedicated to professional excellence
• Engage in a varied, dynamic role that combines administration, marketing, NVQ support, and sales
• Opportunities for professional growth and making a tangible impact
• Supportive, collaborative team culture within a smaller organisation