OEM Partnership Development Manager

Lloyds Bank plc; Manchester; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

A leading financial services company is seeking a Partnership Development Manager to manage and develop OEM partnerships in Manchester or Newport. The role involves leading strategic initiatives, optimizing customer experiences, and ensuring compliance with regulations. Ideal candidates will have strong relationship management skills and an understanding of the retail finance marketplace, with a focus on driving change and innovation. This position offers a hybrid working pattern along with a comprehensive benefits package.

Benefits

Generous pension contribution of up to 15%

Annual bonus award

Discounted shopping benefits

30 days’ holiday plus bank holidays

Wellbeing initiatives

Qualifications

• Strong relationship management skills with knowledge of OEM operations.
• Understanding of industry trends and competitor activity.
• Ability to drive change initiatives demonstrating innovative thinking.

Responsibilities

• Lead and execute strategic aims for the OEM partnership.
• Utilize market intelligence to develop business opportunities.
• Monitor digital performance to optimize customer journeys.

Skills

Customer Relationship Management

Market/Product Understanding

Commercial & Pricing Model savvy

Change & Innovation

Problem Solving & Analytical Skills

Risk Management

Job description

**End Date**Thursday 29 January 2026**Salary Range**£59,850 - £66,500**Flexible Working Options**Job Share**Job Description Summary**Manages and develops commercial client relationships along with associated income and risks, using specialist knowledge.**Job Description****JOB TITLE: OEM Partnerships – Partnership Development Manager****LOCATION: Manchester or Newport****Salary: £59,850 - £66,500****HOURS: Full time****WORKING PATTERN: Hybrid, 40% (or two days per week) in one of our office hubs mentioned above****About this opportunity**An exciting opportunity within the Transport division to play a key role in developing a new strategic OEM partnership and brand relationship with a major new OEM partner. This exciting role requires effective collaboration across the Group to build a long-term, sustainable partnership with the OEM and key stakeholders, supporting retail and business growth objectives. You will play a pivotal role in delivering market-leading products and services, driving customer advocacy, and ensuring the successful execution of our brand and partnership strategies.Our vision is to evolve beyond Finance and Leasing to become a market leader in Transport in the UK, with investment and backing to achieve this ambition. If you are motivated by the opportunity to shape the future of transport and work at the forefront of brand and partnership management, this could be the role for you!**You'll be responsible for*** Leading and executing strategic aims for the OEM partnership, empowering and influencing internal and external stakeholders to deliver exceptional customer and partner experiences.* Developing and maintaining strong relationships with OEM, partners, dealer networks, and stakeholders to develop and implement growth strategies for all brands and partners.**Day to day, you'll...*** Utilise business, customer, dealer, market, and competitor intelligence to develop opportunities and transform them into deliverable plans aligned to strategic goals.* Monitor and review digital performance of products and services, developing strategies to optimise customer journeys and service delivery.* Support the design, build, and management of projects through to completion, engaging key stakeholders to deliver results in a cost-effective and timely manner.* Drive the cultural, behavioural, and business changes necessary to achieve our growth and change strategy, ensuring effective implementation and optimisation of change and new technology.* Conduct regular customer and partner reviews, providing insight and recommendations to enhance satisfaction and retention.* Ensure compliance and regulatory oversight in line with Group policies, procedures, and requirements, managing conduct, credit, regulatory, and legal risks.**What you’ll need*** Customer Relationship Management: Strong relationship management skills and a solid understanding of OEM operations and the UK retail finance marketplace.* Market/Product Understanding: Understanding industry trends and competitor activity, your insights will help shape innovative propositions for our customer base.* Commercial & Pricing Model savvy: Understanding and ability to balance margin and volume requirements alongside other critical metrics. Analysing partner profitability to ensure delivery of business plan, whilst balancing needs of customers and delivering good customer outcomes.* Change & Innovation: Ability to drive the change agenda across internal and external partners, demonstrating innovative thinking and a growth mindset to support the design and implementation of change initiatives.* Problem Solving & Analytical Skills: Ability to use a wide range of tools and techniques to provide insight, recommendations, and solutions. Strong problem-solving, judgement, and decision-making skills.* Risk Management: Ability to identify, assess, monitor, control, and mitigate risks, proactively developing approaches and recommending improvements. Understanding of legal, regulatory, and statutory requirements, and the impact of emerging products, services, and technologies.**And any experience of these would be really useful*** Project management experience - including the onboarding of new partnerships ensuring the correct oversight and implementation through to completion.* Understanding of digital capability and customer journeys – how these integrate with both internal and external 3rd party integrator frameworks supporting the customer journey evolution.* Knowledge of retail dealer network operations – To support onboarding and continuous development of growing partnerships.* Understanding of the used market ecosystem, EVs, and sustainability trends.**About working for us**Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues, and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.**We also offer a wide-ranging benefits package, which includes:*** A generous pension contribution of up to 15%* An annual bonus award, subject to Group performance* Share schemes including free shares* Benefits you can adapt to your lifestyle, such as discounted shopping* **30** days’ holiday, with bank holidays on top* A range of wellbeing initiatives and generous parental leave policies**Join our journey!****At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.****We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.****We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.**With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.