NOC Technical Delivery Engineer

Evolve BG Ltd; Wigan; On-site; GBP 60,000 - 80,000; Full time

Job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Handle high-priority issues within the support function, setting resolution priorities, monitoring progress, and applying escalation procedures.