Nightshift Store Leader - Customer & Trading Ops

Sainsbury’s Group; Sutton Coldfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Sutton Coldfield seeks a Customer and Trading Manager to oversee nightshift operations. The ideal candidate will lead a team, ensuring high standards are met overnight and providing excellent customer service. Prior experience in operational leadership and a commitment to team well-being are essential. A £4,500 nightshift premium is offered on top of the base salary, along with numerous benefits.

Benefits

Discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Share scheme

Wellbeing support

Colleague networks

Cycle-to-Work scheme

Special offers on gym memberships

Qualifications

• Experience leading a team in a fast-paced, customer-facing environment.
• Operational leadership skills in the absence of senior managers.
• Track record of meeting or exceeding KPIs.

Responsibilities

• Lead a team overnight for replenishment activities.
• Ensure safety and well-being of colleagues.
• Manage performance and capability of team members.

Skills

Customer service

Team leadership

KPI monitoring

Resilience

Operational management

Job description

A leading retail company in Sutton Coldfield seeks a Customer and Trading Manager to oversee nightshift operations. The ideal candidate will lead a team, ensuring high standards are met overnight and providing excellent customer service. Prior experience in operational leadership and a commitment to team well-being are essential. A £4,500 nightshift premium is offered on top of the base salary, along with numerous benefits.