Newspapers Subscriptions Growth Lead

Newsquest; Basildon; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading media organization in Basildon is seeking a Newspaper Subscriptions Manager to enhance its subscriber base. The role emphasizes driving customer acquisition and ensuring stellar service for subscribers. Candidates should have a keen customer focus, excellent communication skills, and the ability to analyze data for actionable insights. This position offers a dynamic environment with opportunities for innovative strategies and personal growth.

Benefits

25 days holiday + bank holidays + birthday off

Holiday buy scheme

Structured career progression

Pension plan

Mental health support

Gym membership

Cycle to Work scheme

Eye care vouchers

Retail discounts

Team building days

Annual volunteer charity day

Qualifications

• Experience in circulation or subscriptions role.
• Strong customer focus, especially during issues.
• Comfortable with reporting and data interpretation.

Responsibilities

• Drive customer acquisition through initiatives.
• Ensure smooth setup for new subscribers.
• Monitor and fix delivery performance issues.
• Develop strategies to retain readers.

Skills

Customer focus

Confident communication

Data interpretation

Organizational skills

Resilience

UK driving licence

Spreadsheet proficiency

Flexibility under pressure

Tools

Basic CRM/subscription systems

Job description

A leading media organization in Basildon is seeking a Newspaper Subscriptions Manager to enhance its subscriber base. The role emphasizes driving customer acquisition and ensuring stellar service for subscribers. Candidates should have a keen customer focus, excellent communication skills, and the ability to analyze data for actionable insights. This position offers a dynamic environment with opportunities for innovative strategies and personal growth.