Neighbourhood Services Officer

Southjerseyhometeam; United Kingdom; On-site; GBP 32,000 - 39,000; Full time

Job summary

A housing services provider is seeking a Housing Officer / Neighbourhood Services Officer in Bootle, England. This permanent role involves delivering efficient neighbourhood management, ensuring effective tenancy management, and enhancing service excellence for customers. The position offers a competitive salary ranging from £32,637.01 to £38,597.16, agile working, and various employee benefits, including a pension scheme and career development opportunities.

Benefits

Competitive salary

28 days holiday plus bank holidays

Agile working

Cycle to Work Scheme

Group personal pension scheme

Life Assurance

Career development opportunities

Corporate discount scheme

Staff well-being and feel-good programme

Qualifications

• Experience in Neighbourhood Management services.
• Skills in tenancy management and sustainment.
• Commitment to Equality, Diversity, and Inclusion.

Responsibilities

• Deliver efficient Neighbourhood Management service.
• Ensure effective tenancy management and sustainment.
• Maximise income and enhance service excellence.

Skills

Tenancy management

Service excellence

Income maximisation

Job description

Housing Officer / Neighbourhood Services Officer

We are currently looking for a Housing Officer / Neighbourhood Services Officer to join our One Vision Housing team at The Sovini Group.

Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination.

This position is a permanent opportunity.

As a Housing Officer / Neighbourhood Services Officer you will deliver an efficient and effective Neighbourhood Management service ensuring tenancy management and sustainment. You will income maximisation and service excellence for customers. Where applicable the skills, qualifications and memberships required for this role have been outlined in the person specification.

We offer:

• Competitive salary - £32,637.01 - £38,597.16
• 36 Hours per week (Monday-Friday).
• Agile working.
• 28 days holiday plus bank holidays increasing with service.
• Cycle 2 Work Scheme.
• Group personal pension scheme.
• Life Assurance 3 x your annual salary if you are not a member of the Group Personal Pension Scheme or 4 x your annual salary if you are a member of the Group Personal Pension Scheme.
• Career development opportunities.
• Corporate discount scheme.
• Staff well-being and feel-good programme.

Apply today via our website!

Closing date: 23rd November 2025

Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants have applied, the advert may close early. Please do not hesitate to submit your application.

Location: Bootle, England, United Kingdom