Monsoon – P/T Supervisor (New Store)

Livingston Designer Outlet; Livingston; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail brand is seeking a Part Time Supervisor to join their new store at Livingston Designer Outlet. This role involves delivering exceptional customer service, motivating the team, and supporting overall sales performance. Ideal candidates will have previous supervisory experience and a passion for retail. The position offers a competitive salary, bonuses, and staff discounts, all within a diverse and inclusive work environment.

Benefits

Competitive salary

Exciting bonus scheme

Generous staff discount

Additional day off for birthday

Staff uniform allowance

Qualifications

• Experience in a supervisor or key holding role.
• Proven track record in delivering excellence in customer service.
• Ability to inspire and lead a team.

Responsibilities

• Act as a brand ambassador for Monsoon Accessorize.
• Drive overall performance through exceptional customer experience.
• Maximize commercial opportunities to drive sales.

Skills

Customer service excellence

Leadership and motivation

Effective communication

Problem-solving

Flexibility

Job description

Monsoon – Part Time Supervisor

Positions Available: 1 Hours Required: Part Time (24 hours)

We have an exciting new Monsoon Accessorize store opening soon in Livingston Designer Outlet and are looking for an experienced Supervisor to join the team.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Monsoon Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success

What are we looking for in you?

• Confident to lead by example, inspiring your team to make Monsoon Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• The ability to communicate openly and effectively
• A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will:

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Monsoon Accessorize values
• Generating profit, through exceeding those KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and with your team
• Joining us, your benefits would include:
• A competitive salary and exciting bonus scheme
• A Staff uniform allowance – enabling you to have fun wearing our product
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day’s holiday to celebrate your birthday

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.