Mobile Bike Mechanic

Domex Bike Services; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading bike repair service in Greater London is seeking proficient bike mechanics to provide exceptional service and repair for customer bikes. Applicants should have at least 2 years of experience and a strong knowledge of the cycle industry, with an emphasis on e-bikes. Benefits include an annual salary between £28,000 and £30,000, professional development opportunities, and all necessary resources supplied. Join a team that values well-being and recognizes success.

Benefits

Annual salary of £28,000 to £30,000

Professional development

Company vehicle, tools and smartphone

Paid holidays and pension plan

Regular cycling events

Annual conference with awards

Qualifications

• Minimum of 2 years experience in a professional workshop environment.
• E-bike experience preferred.
• Can-do attitude and problem-solving skills required.

Responsibilities

• Service and repair customer bikes to the highest standard.
• Inspect, diagnose, and fix issues in required timeframe.
• Provide consultation on maintenance to customers.

Skills

Experience in professional workshop environment

Knowledge of the cycle industry

Communication skills

Ability to follow procedures

Health and safety commitment

Education

Cytech level 2 or higher (or equivalent)

Job description

Location

Surrey, London and parts of the South East UK, depending on your location.

Job Type

Full Time, Permanent

Who are we?

We are Domex Bikes, proud to be part of the Domex family, a leading repair specialist. Our expert mechanics carry out bicycle / e-bike maintenance, service and repair for our customers whether at home, work or roadside, supported by our back-office customer service team. We are actively seeking proficient bike mechanics to join our team, coverage areas include Surrey, London, and parts of the South East — depending on your location.

Responsibilities

• Service and repair customer bikes to the highest standard and with maximum reliability.
• Third party bicycle support including warranty work, bike builds and ready to ride deliveries.
• Accurately inspect, diagnose, and fix issues and faults in a required timeframe.
• Provide consultation on correct maintenance and preventative measures to customers.
• Stock control on parts and consumables to be retained in van.

Skills and experience

• 2 years’ experience in a professional workshop environment.
• Excellent knowledge of the cycle industry. E-bike experience preferred.
• Can-do attitude and problem-solving mentality.
• Ability to follow established procedures and practices.
• Excellent communication and customer service skills.
• A strong commitment to health and safety guidelines.
• Cytech level 2 or higher (or equivalent) qualification preferred.

Benefits

• Annual salary of £28,000 to £30,000 depending on experience.
• Continual professional development from leading training providers and our Field Manager.
• All-Inclusive Resources: Enjoy a company vehicle, a fuel card, tools and equipment, a uniform, laptop, and a smartphone.
• Well-Being Matters: Paid holidays, a pension plan, a range of health and lifestyle benefits, and the potential for overtime.
• Regular staff team cycling events; yes, we ride too...
• Celebrate Success: Join our annual conference with service awards, recognising your achievements.

Apply today via LinkedIn or our online applications portal at https://bit.ly/3QCHEEU

At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.