Merchandising Admin Assistant

Charles Tyrwhitt LLP; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading menswear retailer in Greater London is seeking a Merchandising Admin Assistant to support the product journey from buy to warehouse delivery. The role involves maintaining product data, managing delivery schedules, and acting as a supplier contact. Candidates should have strong communication and numerical skills, along with proficiency in Excel. This is an opportunity to join a creative environment with a focus on collaboration and growth, offering competitive salary and bonuses.

Benefits

Competitive salary

Excellent bonus scheme

Staff discount from day one

Hybrid working policy

Charity partnerships and sustainability initiatives

Fun office events

Qualifications

• Strong interpersonal and communication skills; able to build relationships across teams.
• Proactive, solutions-focused mindset with strong initiative.
• Able to prioritise and manage multiple tasks confidently.

Responsibilities

• Support the product journey from initial buy to warehouse delivery.
• Set up accurate size breakdowns and place orders.
• Ensure accurate delivery schedules and escalate risks.

Skills

Interpersonal communication

Problem-solving mindset

Task prioritization

Tools

Excel

Job description

The Role

At Charles Tyrwhitt, our purpose is simple: to make it easy for men to dress well. As a Merchandising Admin Assistant, you’ll support the product journey from initial buy through to warehouse delivery. You’ll keep our product data and reporting accurate, support forecasting, and ensure our critical path runs smoothly—helping the team deliver great product, on time.

What You’ll Be Doing

• Setting up accurate size breakdowns and placing/loading purchase orders in line with internal and supplier critical paths.
• Completing seasonal sizing analysis and proposing curve or range updates.
• Ensuring purchase orders are received within agreed intake windows.
• Maintaining up-to-date delivery schedules and escalating any risks.
• Acting as the main contact for suppliers on delivery matters.
• Reconciling invoices by exception with Finance.
• Setting up and maintaining all product data across company systems.
• Creating and updating key departmental reports (Availability, Back Orders, Launch trackers).
• Ensuring correct product codes and pricing across mail order and online.
• Maintaining the pricing file for all markets.
• Working closely with your Buying counterpart and wider teams including Branch Merchandising, Warehouse, Retail, Marketing, and Online.
• Providing cover for the Assistant Merchandiser when needed.

Skills & Experience

• Strong interpersonal and communication skills; able to build relationships across teams.
• Proactive, solutions-focused mindset with strong initiative.
• Able to prioritise and manage multiple tasks confidently.

Technical Skills

• Strong numerical and analytical skills.
• Understanding of the buying cycle and retail stock management.
• Commercial awareness of market and competitors.
• Proficient in Excel.

What we are looking for

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.

What you can expect from us:

• Competitive salary and excellent bonus scheme
• An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
• You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
• Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
• We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
• At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)

‘I am Proud and Free to be me!’

When it comes to our people, we really do “Give a shirt”.

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.