Menu Planning and Insights Manager Kent, London ·

Prep Kitchen Ltd; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A prominent meal preparation company in the UK is seeking a Menu Planning & Insights Manager to lead the analysis of customer feedback and market trends, shaping our menu offerings. This role involves owning performance reporting, collaborating with culinary teams, and providing actionable insights to enhance customer satisfaction while ensuring operational efficiency. Ideal candidates will have experience in food brands, strong analytical skills, and a passion for improving processes based on real customer data.

Qualifications

• Experience in a food brand or analytical role in a consumer-facing business.
• Strong Excel / Google Sheets capabilities.
• Confidence in presenting insights to senior stakeholders.

Responsibilities

• Own menu performance reporting and operational KPIs.
• Analyse customer preference trends for recipe improvement.
• Lead pricing analytics to ensure strong value.

Skills

Excel

Data analysis

Customer feedback analysis

Collaboration

Presentation skills

Job description

About Us

Prep Kitchen is one of the fastest-growing meal prep companies in the UK, ranked in The Sunday Times Hundred list two years in a row — #27 in 2024 and featured again in 2025 as one of the UK’s top 100 fastest-growing private companies. We provide convenient, healthy, and delicious meals to customers across the country. With a focus on high-quality ingredients, varied menu options, and exceptional customer service, Prep Kitchen has established itself as a trusted brand in the market.

We’re also proud to be named one of the Sunday Times Best Places to Work 2025, a true reflection of the culture and care we build from the inside out. We’re growing fast - but always with purpose, and we’re committed to welcoming the very best into the PK crew: those who bring talent, heart, and the drive to make a real impact.

Job Overview/Summary

Prep Kitchen is on a mission to make healthy eating exciting, convenient and genuinely
delicious. As we continue to scale, we’re looking for a Menu Planning & Insights
Manager to join our Physical Product team and shape the future of our menu. You will
be the analytical engine that translates customer feedback, operational realities and
market insights into a menu proposition that delights customers while supporting
efficiency, cost and supply chain resilience.

Reporting directly to the Head of Physical Product, you’ll own the end to end process for
evaluating menu performance, planning future rotations and ensuring that data -
especially customer feedback is driving our decisions.

Main Duties and Responsibilities

• Own menu performance reporting and operational KPIs, turning data into
  actionable insights.
• Analyse customer preference trends and sentiment to inform recipe improvement
  and menu rotation.
• Partner with the NPD and Culinary teams to evaluate feasibility of new dishes,
  identifying cost, complexity and process impacts.
• Conduct competitor and market trend analysis to benchmark our proposition and
  highlight opportunities.
• Lead pricing analytics to ensure the menu offers strong value without
  compromising margin.
• Plan menu rotations using a cross functional lens, delight customers, utilise stock
  effectively, minimise complexity.
• Collaborate with Procurement, Supply Chain, Technical, Production, Finance,
  Marketing and Product teams to build and maintain a weekly insights rhythm.
• Present insights to leadership with clear narratives and recommended actions.

About You

• Experience in a food brand, meal subscription service, FMCG company, or an
  analytical role in a consumer facing business.
• Strong Excel / Google Sheets capabilities
• Experience working with customer feedback, menu analytics, or product
  performance dashboards.
• Confidence presenting insights to senior stakeholders and influencing decisions.
• Understanding of operational and supply chain considerations in menu or product
  rotation.
• A highly collaborative operator who thrives on cross functional working.
• A structured and organised thinker who can turn data into clean, credible insights.
• A true foodie, with curiosity about flavour, nutrition and customer behaviour.
• Comfortable with both deep analysis and hands on execution.
• Passionate about improving processes and making decisions based on realcustomer data.

Accommodations

At Prep Kitchen, we’re proud to celebrate the unique qualities each person brings to our workplace. We’re committed to building an inclusive environment where everyone feels valued, supported, and able to thrive. We welcome applications from people of all backgrounds, as we believe diverse perspectives fuel innovation and drive our success. Our goal is to provide equal opportunities and create a workplace where every individual can contribute fully to our shared growth.