Mechanical Service Writer

Snider Fleet Solutions; Fleet; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading tire dealer in the UK is seeking a Mechanical Service Writer. This role involves estimating repairs, managing service billing, and maintaining communication with technicians and customers. The ideal candidate will have over 2 years of experience in the industry, excellent organizational and communication skills, and the ability to work under pressure. We offer a comprehensive benefits package including health insurance, 401(k), and opportunities for professional development.

Benefits

Comprehensive benefits package

401(k) with company match

Paid Time Off (PTO)

Opportunities for professional development

Qualifications

• 2+ years of industry experience in mechanical services.
• Excellent MS Office skills with ability to learn new software.
• Proficient understanding of VMRS codes and TMC recommended practices.
• Experience with industry invoicing and billing procedures.

Responsibilities

• Estimate mechanical service tickets and order parts.
• Communicate directly with technicians, customers, and vendors.
• Assist in service billing and provide customer support.

Skills

Customer service skills

Communication skills

Organizational skills

Multi-tasking ability

Tools

MS Office

AS400

SAP

Job description

Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are committed to excellence and recognize the dedication it takes to do a great job.

Join Our Team as a Mechanical Service Writer!

Snider Fleet Solutions is seeking a Mechanical Service Writer who thrives in a fast-paced environment and knows how to keep the wheels turning! The Mechanical Service Writer estimates heavy-duty truck and trailer repairs (parts + labor), manages service ticket billing, and keeps communication flowing. A strong sense of urgency and top-notch communication skills are essential!

What You’ll Do on a Typical Day:

• Estimating mechanical service tickets and ordering parts
• Processing and making returns
• Direct communication with technicians, customers, and vendors
• Adherence to all safety programs
• Assist in service billing and customer support

We Offer:

• Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life & Short-Term Disability
• 401(k) with company match
• Paid Time Off (PTO) & Paid Holidays
• Opportunities for professional development, skill growth, and career advancement

Qualifications:

• 2+ years of industry experience (required)
• Excellent MS Office skills and able to learn other software (AS400, SAP, BTN, etc.)
• Proficient understanding of VMRS codes and TMC recommended practices
• Knowledge of parts/suppliers within the mechanical industry
• Ability to multi-task, work effectively under pressure and time constraints
• Experience with industry invoicing and billing procedures
• Able to pass background checks and drug screening

Skills and Abilities:

• Exemplary organizational and time management skills
• Superior customer service and communication skills (both written and verbal)
• Ability to multi-task, work effectively under pressure and time constraints
• Reliable and dependable with self-initiative

Why Join Us? We value motivated individuals and are open to training the right candidate who demonstrates the skills, drive, and commitment to succeed! If you’re ready to grow your career in a supportive and dynamic environment, we’d love to hear from you!

Snider Fleet Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.