Maritime After-Sales Leader: Global Service & Support

Anemoimarine; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A maritime technology firm in London is seeking a Service Manager to oversee after-sales support operations for marine equipment. The role focuses on optimizing operational efficiency, managing customer relationships, and ensuring compliance with international maritime standards. Ideal candidates will have over 10 years of experience and strong leadership skills, fluent in both Mandarin and English. Join us in contributing to a sustainable and decarbonized maritime future.

Benefits

Career progression opportunities

Training and leadership development

Sustainable work environment

Qualifications

• 10+ years in marine equipment after-sales service.
• 3+ years in a management role.
• Fluent in Mandarin and English.
• Experience in troubleshooting and repairing marine equipment.

Responsibilities

• Oversee after-sales service systems and frameworks.
• Maintain long-term communication with clients.
• Manage spare parts inventory and procurement.
• Lead and develop the after-sales service team.
• Ensure compliance with international maritime regulations.

Skills

Leadership capabilities

Technical expertise

Customer relationship management

Communication skills in Mandarin

Communication skills in English

Education

Degree in Naval Architecture or related fields

Job description

A maritime technology firm in London is seeking a Service Manager to oversee after-sales support operations for marine equipment. The role focuses on optimizing operational efficiency, managing customer relationships, and ensuring compliance with international maritime standards. Ideal candidates will have over 10 years of experience and strong leadership skills, fluent in both Mandarin and English. Join us in contributing to a sustainable and decarbonized maritime future.