Manager - Change Management

Veran Performance Ltd; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading transformation consultancy is seeking a Manager - Change Management to guide clients through their change journeys. The role involves leading change initiatives, ensuring strategic clarity, and managing stakeholder relationships. Ideal candidates have experience with change management methodologies and possess strong communication and problem-solving skills. This position offers a hybrid working model and opportunities for professional growth.

Benefits

25 days Annual Leave + Bank Holidays

Enhanced Family Leave Policy

Pension Scheme

Health Insurance

Flexible Working Policy

Qualifications

• Experience leading large-scale change initiatives in complex environments.
• Familiarity with HR and Finance functions.
• Understanding of structured change methodologies.

Responsibilities

• Lead clients through change journeys and define strategies.
• Manage all aspects of organizational change.
• Build and maintain strong stakeholder relationships.

Skills

People-centric transformation

Change management methodologies

Stakeholder engagement

Strategic mindset

Communication skills

Problem-solving skills

Tools

Change toolkit

Prosci’s Change Methodology

Job description

Overview

Join to apply for the Manager - Change Management role at Veran Performance

Location: We operate a hybrid working model, typically combining office and remote work, but remain flexible to suit individual and role needs. Our teams are based across the UK, and we welcome applications from talented individuals regardless of location, provided they can attend in-person meetings when needed. Some roles may also require occasional travel to client sites, and we support our people to make these arrangements smoothly.

About Us

Veran Performance is a transformation consultancy that specialises in enhancing back-office functions to provide better service to business users, boosting organisational productivity, and ultimately benefiting customers. Each organisation’s transformation journey is unique, often involving technology elements such as ERP, automation, service enablement, or AI. Veran Performance stands out by being technology-agnostic, enabling our consultants to support clients in exploring a wide range of technology options as they transform their overall service.

We are looking to bring on board individuals who are passionate about:

• People-centric transformation
• HR, Payroll and Finance process improvement
• Cloud technology enablement
• Driving user adoption and behavioural change

About the Role

As a Manager Change Management Consultant, you will play a leading role in helping our clients navigate the people and process change associated with technology and operating model transformation. You will guide clients through their change journey—defining strategy, leading stakeholder engagement, and embedding new ways of working to ensure transformation success.

You will support our clients by:

• Using Veran’s change toolkit - based on Prosci’s Change Methodology e.g. ADKAR - to manage organisations through each stage of their transformation, from planning through to delivery and optimisation
• Managing all aspects of organisational change from changes in culture, organisational structures/processes and the adoption of new tools and technology
• Leading the planning of the change workstream, aligning with programme objectives, statements of work, and client transformation goals
• Leading the development of change strategies and approaches, tailored to the client and their transformation goals
• Overseeing the delivery of change activities, ensuring consistency and quality and stakeholder engagement
• Building and maintaining strong stakeholder relationships to drive strategic clarity and consistency across transformation efforts
• Ensuring the desired benefits of change are clearly defined, measurable, and embedded through change action planning, communications, and training
• Facilitating senior stakeholder workshops and meetings, ensuring outcomes are clear, actions are tracked, and decisions are made
• Managing change governance structures, ensuring risks, decisions and progress are tracked and communicated effectively
• Acting as the first point of escalation for client-side challenges, navigating sensitive situations with confidence and professionalism
• Coaching leaders and managers to embed change management practices and serve as role models for desired cultural shifts
• Collaborating closely with Veran colleagues to ensure successful outcomes for both the client and our team

You will support Veran and our change community by:

• Managing others with transparency and integrity, creating a culture of trust and accountability
• Supporting the development of team members through coaching, feedback, and performance conversations
• Contributing to resource planning, team development, and internal capability building across the change community
• Collaborating across Veran communities to support broader delivery needs and cross-community initiatives
• Supporting the growth of the Veran brand through collaboration, thought leadership, and knowledge sharing

About You

• Whether gained in-house or through client-facing roles, you’ve successfully led large scale change initiatives and understand what it takes to successfully embed change in complex, multi-stakeholder environments
• You are familiar with Prosci or other structured change methodologies
• You bring an understanding of HR and Finance functions
• You are confident managing senior client relationships and acting as a trusted escalation point
• You have a strategic mindset with the ability to balance detail and big-picture thinking
• You have a collaborative and transparent leadership style that builds trust
• You simplify complexity, tell compelling stories and inspire action
• You can tailor your message to different audiences, including senior stakeholders, both in writing and in person
• You’re comfortable working at speed, managing multiple priorities and teams to deliver high-quality outcomes
• You have strong problem-solving skills, with the ability to identify root causes and lead resolutions
• You seek out opportunities to learn, apply new insights and support others to do the same

Benefits and Life at Veran

We prioritise continuous learning and development, providing ample opportunities for professional advancement. With our supportive culture, exciting projects, and a dedicated team, Veran Performance is a rewarding place to build a career. We also offer flexible policies to support diverse life circumstances, including:

• 25 days Annual Leave + Bank Holidays
• Enhanced Family Leave Policy
• Pension Scheme
• Carers Leave Policy
• Flexible Working Policy
• Health Insurance
• Life Assurance
• Critical Illness Insurance
• Travel Insurance
• Season Ticket Loan
• Training support, including paid time off to complete courses or qualifications
• EAP (Employee Assistance Program) with eldercare advice, 24/7 Doctor Line, and discounts

If you’d like to check out more about life at Veran Performance, find us on LinkedIn, TikTok, and Instagram.

London, England, United Kingdom