Maintenance Support Engineer – UK Wide

AMH Material Handling; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

AMH Material Handling is seeking a Maintenance Support Engineer to join their UK Wide Support Team. The role involves servicing and supporting a broad customer base, requiring flexibility and various engineering skills. Candidates should have an ONC/HNC or equivalent, with proficiency in automated systems and electrical expertise.

Qualifications

• Proficient experience in engineering and maintenance of automated materials handling equipment.
• Good knowledge of automated systems and control logic.

Responsibilities

• Servicing and supporting the UK wide customer base.
• Ensuring planned services and fault diagnosis are completed efficiently.
• Providing on-call support on a 24/7 basis pro-rata.

Skills

Problem-solving

Customer relations

Time management

Flexibility

Electrical expertise

Education

ONC/HNC or equivalent

Job description

Working hours: The hours of work will vary due to the nature of the position.

What to Expect

An exciting opportunity has arisen for a Maintenance Support Engineer to join our UK Wide Support Team. Preferably around south Birmingham but other locations considered.

The Maintenance Support Engineer will report to the Engineering Support Manager and will be responsible for, but not limited to the following;

• Servicing and Supporting our UK wide customer base
• Escalating and reporting are completed in a timely and professional manner
• Ensuring Planned Services are completed in line with the Computerised Maintenance Management System
• Servicing, repairing and fault diagnosis of all equipment
• Liaising with the customer in a professional manner
• Identifying future projects and enhancements to improve throughput and capacity and reduce downtime
• Identifying spares and replacement machine parts to ensure limited downtime
• Implementing agreed improvements
• Ensuring a good level of housekeeping at all times
• Adhering to all health and safety requirements
• Providing on-call support on a 24/7 basis pro-rata with our other Engineers (circa 1 week in 3)
• Providing cover for the Engineering Support Manager and other Managers within the team to ensure consistent customer support

The successful Maintenance Support Engineer will have:

• ONC/HNC or equivalent with an electrical bias
• Proficient experience in engineering and maintenance of automated materials handling equipment
• Good knowledge of automated systems and control logic.
• Effective time management
• Strong problem-solving skills
• Good customer relations
• Ability to work solo and as part of a team
• A positive can-do attitude and a flexible approach to working

The hours of work will vary due to the nature of the position.

This role would suit an Electrical Engineer, Maintenance Engineer or Service Engineer.

If you are applying for this position internally, please also inform your manager.