Sales Assistant

Whsmithcareers; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retail company is seeking a Sales Assistant for their Marks and Spencer Royal Free Hospital location. The role focuses on delivering exceptional customer service, supporting colleagues, and maintaining high store standards. Ideal candidates are passionate about improving customer experiences and are motivated to achieve fantastic results. Join a team that values inclusivity and offers various employee rewards, including discounts and support programs to enhance your wellbeing.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Deals from retail partners

Employee Assistance Programme

Qualifications

• Passion for delivering exceptional customer experiences.
• Confident in communicating with team members.
• Motivated to achieve high standards.

Responsibilities

• Deliver exceptional customer service.
• Carry out stock replenishment.
• Maintain tidy and inviting store areas.
• Support colleagues effectively.

Skills

Customer service

Teamwork

Adaptability

Communication skills

Visual merchandising

Job description

Location: Marks and Spencer Royal Free Hospital, Pond Street, Hampstead, NW3 2QG.

Shift Pattern: Monday to Friday, 6:00am to 10:00am, 20 hours contract.

Store Detail: Marks and Spencer Food To Go Format, which includes; Simply Food, Barista Coffee, In Store Bakery and Hot Hold, with seating area.

Shift Detail: Receiving and working daily deliveries, store standards and hospitality counter set up, making coffee, serving customers on till and general customer service.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.