Lux Spa Receptionist - Mayfair Prestige & Perks

Maybourne Hotel Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel group in Greater London seeks an exceptional Spa Receptionist to join their team. The role involves making reservations, providing exceptional guest service, and ensuring the spa facilities are immaculate. Ideal candidates must possess strong customer care skills, be adaptable, and have a high standard of personal presentation. Join a prestigious team known for delivering unparalleled service with excellent career development opportunities and a competitive salary package.

Benefits

Excellent salary package

Family friendly policies

Holiday allowance increase

Travel Season Ticket Loans

Pension Scheme

Health benefits including flu vouchers

Staff restaurant with nutritious meals

Career development opportunities

Memorable experiences such as preferential room rates

Qualifications

• Team player and avid learner.
• Well presented and flexible with exceptional attention to detail.
• Professional demeanor while interacting with high-profile guests.

Responsibilities

• Making reservations and advising guests on products and treatments.
• Opening the Health Club and Spa, meeting guests and processing payments.
• Restocking facilities to ensure excellent guest experience.

Skills

Strong customer care skills

Exceptional interpersonal skills

Ability to work under pressure

Attention to detail

Job description

A luxury hotel group in Greater London seeks an exceptional Spa Receptionist to join their team. The role involves making reservations, providing exceptional guest service, and ensuring the spa facilities are immaculate. Ideal candidates must possess strong customer care skills, be adaptable, and have a high standard of personal presentation. Join a prestigious team known for delivering unparalleled service with excellent career development opportunities and a competitive salary package.