Lions Pool Instructor/Guard

Stratfordcanada; Stratford-upon-Avon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community service organization in Stratford-upon-Avon seeks a Community Services Representative to supervise aquatics programs. Applicants must hold a Lifeguard certification and possess strong customer service skills. Responsibilities include delivering swimming lessons, ensuring participant safety, and effective communication with staff. The position requires a positive attitude and adherence to pool regulations. Accommodations are available during the recruitment process for applicants with disabilities.

Qualifications

• Must be 15 years of age by June 1, 2026.
• Knowledge of Ontario Pool Regulations preferred.
• Prior experience in cash handling and finances is a plus.

Responsibilities

• Provide excellent customer service and project a positive image.
• Plan and deliver recreational swims and lessons.
• Communicate effectively with staff and supervisors.
• Enforce pool rules and respond to incidents.

Skills

Customer service skills

Communication skills

Knowledge of pool regulations

Risk mitigation and safety practices

Education

Current Lifesaving Society National Lifeguard Service certification

Standard First Aid with CPR-C/AED

Job description

Department/Division: Community Services Repartment - Recreation

Location: On-Site (Stratford, ON)

Duties: Under the supervision of the Lions Pool Supervisory team, Instruction/Guards willl plan, deliver and supervise safe, fun aquatics programs for all patrons. They will be knowldgable of pool regulations, city policies and procedures and provide exceptional customer service to all members of the community.

Work Performed:

• Provide excellent customer service and project a positive image for the City of Stratford; being courteous and respectful to all members of the community
• Plan and deliver recreational swims and lessons for assigned levels, preparing lesson plans and equipment in advance.
• Take responsible action to protect the health and safety of all participants and patrons.
• Communicate effectively, both written and verbally, with staff and supervisors to support effective program delivery and safe pool operations.
• Attend weekly staff meetings and training sessions.
• Participate in perofrmance evaluations and skill assessments.
• Support the completion of daily, weekly, and monthly tasks including routine maintenance and documentation.
• Communicate with caregivers about participant progress in swim lessons and Supervisory team, when appropriate.
• Enforce pool rules, respond to icnidents, and keep required documentation.
• Provide coverage for shifts in the evnet of staff absences.
• Perform other duties as signed
  

Qualifications:

• Must be 15 years of age by June 1, 2026.
• Current Lifesaving Society National Lifeguard Service (Pool), Swim Instructors.
• Standard First Aid with CPR-C/AED
• Knowledge of Ontario Pool Regulations and operations of outdoor public pools is an asset.

Specialized Skills, Abilities, Training, License, Memberships, or Certifications

• Additional certification is considered an asset, such as Lifesaving Instructor, Airway Management, etc.
• Possess knowledge and understand risk mitigration and safety practices when in an outdoor pool setting.
• Strong communication and customer service skills; able to build positive relationships with coworkers, participants, and community members.
• A satisfarctory Vulernable Sector Check (Criminial Record Check) is required for successful candidates.
• Previous experience in cash handling, finances and daily reconcilation is considered an asset.

Applications will be received until January 6, 2025at 4:30 pm.

The City of Stratford is committed to building a culture where difference is valued. The more inclusive we are, the better our work will be on behalf of the community we serve. We are committed to continuously improving our systems, policies and practices to remove barriers, promote respect and ensure our employees, in all their diversity, can succeed. We encourage and welcome qualified applicants with a diverse range of perspectives, skills and lived experiences to apply.

Accommodations are available for people with disabilities throughout all stages of the recruitment process. Applicants should make their needs known in advance.

While we appreciate all applications received, only those selected for an interview will be contacted.

Personal information collected in response to this advertisement is collected under the authority of the Municipal Act, 2001 to determine eligibility for employment with the City of Stratford. Please direct inquiries to the Human Resources Department at 519-271-0250 x 336.