Liaison and Diversion Keyworker (Maternity Cover)

Nelson Trust; Gloucester; On-site; GBP 25,000 - 27,000; Full time

Job summary

A community service organization in Gloucester seeks a dedicated Liaison and Diversion Keyworker to join its Women's Community Services team. This position offers a salary of £25,000 - £27,000 per annum with a fixed-term contract for maternity cover and 35 hours of work per week. The role involves providing trauma-informed support and coordinating care for women with complex needs, requiring at least 2 years of relevant experience and strong partnership development skills. The position is female-only as per equality provisions.

Benefits

Auto Enrolment Pension (6% employer contribution)

Comprehensive training and development programme

Qualifications

• At least 2 years' experience working with women with multiple complex needs.
• Strong partnership development skills.
• Experience in needs assessment and support plan delivery.
• Excellent communication and interpersonal skills.
• Car driver with current licence and willingness to travel.

Responsibilities

• Coordinate and oversee referrals to appropriate support services.
• Provide personalised, trauma‑informed support.
• Work closely with core services to ensure comprehensive care.
• Develop and maintain positive relationships with stakeholders.

Skills

Partnership development

Communication

Interpersonal skills

Support plan delivery

Job description

Join Our Team as a Liaison and Diversion Keyworker!

Are you passionate about making a difference in the lives of vulnerable women? The Nelson Trust is looking for a dedicated and dynamic Liaison and Diversion Keyworker to join our Women's Community Services team in Gloucester!

What's in it for you?

• Location: Gloucester Women's Centre
• Salary: £25,000 - £27,000 per annum
• Contract: Fixed Term - Maternity Cover
• Hours: 35 hours per week
• Pension: Auto Enrolment Pension (6% employer contribution)

You’ll be working in partnership with Gloucestershire Health and Care NHS Foundation Trust to deliver a gender-specific diversionary scheme. Your mission? To divert women away from the Criminal Justice System and into comprehensive support packages at the earliest opportunity. You’ll be the guiding light, providing 1:1 signposting, practical advice, and holistic support to help women build their confidence and make positive changes.

Key Responsibilities:

• Coordinate and oversee referrals to appropriate support services.
• Provide personalised, trauma‑informed support.
• Work closely with core services to ensure comprehensive care.
• Develop and maintain positive relationships with stakeholders.

What We're Looking For:

• At least 2 years' experience working with women with multiple complex needs.
• Strong partnership development skills.
• Experience in needs assessment and support plan delivery.
• Excellent communication and interpersonal skills.
• Car driver with current licence and willingness to travel.

For more information, please download the job description.

This position may close early if a suitable candidate is appointed.

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.