Leisure Bookings Advisor NEW Center Parcs Posted today Bedford

Center Parcs group; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family leisure organization in Bedford is seeking a Leisure Bookings Advisor to manage activity bookings and equipment hire while ensuring guest satisfaction. This role involves working flexible hours across the week, including holidays, with a focus on maintaining safety in the sports and leisure facilities. Ideal candidates will possess strong communication skills and a warm personality. Previous experience in a leisure environment is a plus, and various employee benefits are offered.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Discounted Center Parcs breaks

Free use of leisure facilities

20% discount in restaurant and retail

Employee Assistance Program

Career development opportunities

Qualifications

• Ability to assist guests with inquiries and ensure safety checks.
• Passion for delivering customer satisfaction.
• Experience in a sports and leisure background preferred.

Responsibilities

• Booking activities for guests.
• Hiring out sports equipment.
• Operating bowling lanes.

Skills

Good communication skills

Friendly and warm demeanor

IT Literate

Education

Professional qualification in recreation/leisure/tourism

Job description

LEISURE BOOKINGS ADVISOR | £12.37 hour per hour

At Center Parcs, we don't just offer activities - we create unforgettable family adventures, come rain or shine! With hundreds of indoor and outdoor experiences to choose from, our guests are always discovering something new. And at the heart of it all? Our amazing Leisure team - the friendly faces who make sure every guest feels confident, safe, and full of smiles, no matter their age or ability.

We are looking for a Leisure Bookings Advisor to assist the Indoor Activities Management team in ensuring the smooth running of the Sports and Leisure Facilities including, but not exclusively: Court and table hire, equipment hire, Gym, Leisure Booking Desk, House of Games, Leisure Bowl and The Pottery Painting Studio.

Working as part of a team, your main responsibilities will include booking activities for our guests, hiring out sports equipment, operation of the bowling lanes, assisting guests with enquiries and ensuring equipment safety checks are carried out prior to conducting any activity.

The role requires a professional but outgoing approach, always accompanied with enthusiasm and a passion to deliver customer satisfaction.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Woburn Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 45 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 7am and 23.30pm.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements

• Good communication skills
• Friendly, genuine and warm towards guests and colleagues
• IT Literate

Desirable requirements

• A Sports and Leisure background
• Professional qualification in recreation / leisure / tourism

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date

24th December 2025

Interviews to be held

Week Commencing 5th January 2026

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.