Leisure and Activities Manager

Gonow; Berwick-Upon-Tweed; On-site; GBP 28,000 - 34,000; Full time

Job summary

A family holiday park in Berwick-upon-Tweed is seeking an experienced Leisure and Activities Manager to lead their energetic team. Responsibilities include ensuring guest satisfaction, managing resources, and compliance with regulations. Ideal candidates should have a strong background in swimming pool management or a similar role, with excellent leadership skills. On-site accommodation is available, and the role offers opportunities for career progression and comprehensive training.

Benefits

Annual Bonus

Great Benefits

On-site accommodation

Qualifications

• Proven experience in roles such as Swimming Pool Manager or Activities & Leisure Manager.
• Strong leadership and communication skills.
• Experience in budgeting and financial management.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service.
• Monitor individual and team performance, providing feedback and coaching.
• Ensure operations comply with health and safety regulations.

Skills

Leadership

Customer Service

Problem-Solving

Multitasking

Education

PPO and SPTO certificates

Job description

Leisure and Activities Manager - GoNow

Location and Compensation

Family Holiday Park, Berwick-upon-Tweed
£34,000, Annual Bonus & Great Benefits
Accommodation available!

Job Overview

A rare and exciting opportunity is now available for a Leisure and Activities Manager for a fantastic holiday park in Berwick-upon-Tweed! If you are working in swimming pool management, leisure or activities and have a passion for developing customer experience, this is an opportunity not to miss!

In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done. You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Qualifications

• Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
• PPO and SPTO certificates preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

This is a fast‑paced and rewarding job, for somebody looking to take ownership of their own role. On‑site accommodation is available if required. This company offers fantastic career progression opportunities, with comprehensive training and ongoing support. If you are up for the challenge and are keen to progress in the industry, please apply now!

Information

Seniority Level: Mid‑Senior level
Employment type: Full‑time
Job Function: Management and Manufacturing
Industries: Wellness & Fitness Services
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