Learning Partner

Lanes Group; Nottingham; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading utility services provider is seeking a Learning Partner to support strategic L&D initiatives across their Commercial & Industrial division. This remote role requires collaboration with leaders to design tailored learning programmes, evaluate impacts, and ensure compliance. The ideal candidate will have a CIPD Level 5 qualification, proven experience in L&D roles, and strong stakeholder management skills. Join a dynamic team dedicated to professional growth and excellence in service delivery.

Benefits

Company Pension

Company Vehicle

Death in Service

Employee Assistance / wellness Programme

Qualifications

• Proven experience in a business-partnering L&D role.
• Demonstrated experience in leading complex learning programs.
• Strong background in training needs analysis and programme design.

Responsibilities

• Partner with operational leaders to diagnose learning needs.
• Design and deliver bespoke learning programmes and inductions.
• Evaluate learning effectiveness using robust methods.

Skills

Business partnering

Stakeholder management

Training needs analysis

Coaching

Digital learning design

Education

CIPD Level 5 qualification or equivalent

Prince2 or equivalent Project Management certification

Tools

Learning technology platforms

Job description

The Learning Partner is a strategic role within the Learning & Development team, dedicated to supporting the development needs of key contracts across the Commercial & Industrial (C&I) division. Acting as the vital link between operational delivery and learning strategy, this role ensures that learning initiatives are tailored to contract-specific requirements and drive performance, compliance, and capability development.

Location: Remote - Midlands Region ideally

Hours: Monday to Friday – 37.5 hours per week

Salary: Competitive salary on offer

What we offer:

• Company Pension
• Company Vehicle
• Death in Service
• Employee Assistance / wellness Programme

What you will be doing

Strategic Learning Support

• Partner with operational leaders across the C&I division to diagnose learning needs aligned to contract goals and performance data.
• Shape and deliver strategic L&D plans tailored to C&I contract requirements, covering compliance, technical skills, behavioral development, and leadership capability.
• Represent L&D in contract reviews, client meetings, and regulatory audits for C&I contracts.

Learning Programme Design and Delivery

• Design and deliver bespoke learning programmes, inductions, and sessions that enhance capability and drive continuous improvement within C&I operations.
• Adapt learning and coaching strategies to meet localised needs across the Depot Network, Business Development, Rail, AQS, and Utilities.
• Embed Lanes’ values and leadership behaviors into all learning content for the C&I division.

Evaluation and Impact

• Evaluate learning effectiveness using robust methods aligned to the Kirkpatrick Model.
• Report outcomes and ROI, leveraging data and insights to inform decisions and demonstrate impact within C&I contracts.

Compliance and Quality Assurance

• Collaborate with HSEQ and the Training & Competence Manager to maintain training compliance across C&I operations.
• Support external audits and regulatory checks by providing evidence and narratives of learning impact.

Stakeholder Engagement and Influence

• Act as the primary L&D contact for assigned C&I contracts.
• Champion a culture of learning, influence operational buy-in, and build strong relationships across diverse teams within the C&I division.

Knowledge Required

• CIPD Level 5 qualification or equivalent
• Proven experience in a business-partnering L&D role
• Demonstrated experience in leading complex learning programs
• Experience with learning technology platforms and digital learning solutions
• Strong background in training needs analysis and programme design
• Proven track record in stakeholder management at senior levels
• Coaching qualification (desirable)
• Prince2 or equivalent Project Management certification (Desirable)
• Advanced facilitation certifications (Desirable)
• Previous exposure to ISO standards (Desirable)
• Experience in utilities or related industrial sector (Desirable)
• Digital learning design expertise (Desirable)
• Knowledge of water utilities operations (Desirable)

About the Lanes Group

Lanes Group is a leading nationwide utility services provider with over 3,500 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £500 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.