Lead Housing Support Worker – Telford (Maternity Cover, 25hrs)

Trident Group; Telford; On-site; GBP 17,000; Full time

Job summary

A community support organization is seeking a Lead Worker to provide essential support to individuals and families in Telford and Wrekin. This role focuses on homelessness prevention and tenancy sustainment. Responsibilities include conducting assessments, developing personalized support plans, and collaborating with multiple agencies. Ideal candidates are compassionate, flexible, and possess strong communication skills. The position offers a competitive salary, extensive benefits, and the opportunity to make a positive impact on people's lives.

Benefits

34 days annual leave plus the option to purchase additional leave

A day off for your birthday

Flexible working options

Employee Assistance programme

Learning & Development opportunities

Qualifications

• Motivated and compassionate individual focused on supporting vulnerable people.
• Ability to work autonomously and collaboratively in a team.
• Experience with external agencies and knowledge of safeguarding practices.
• Commitment to continuous professional development.

Responsibilities

• Provide targeted support to individuals and families in Telford and Wrekin.
• Conduct assessments of customers’ needs across various support areas.
• Develop personalized support plans tailored to individual goals.
• Collaborate with multi-agency partners for holistic service delivery.
• Maintain accurate records in compliance with KPIs.

Skills

Communication skills

Advocacy skills

IT proficiency

Flexibility

Job description

A community support organization is seeking a Lead Worker to provide essential support to individuals and families in Telford and Wrekin. This role focuses on homelessness prevention and tenancy sustainment. Responsibilities include conducting assessments, developing personalized support plans, and collaborating with multiple agencies. Ideal candidates are compassionate, flexible, and possess strong communication skills. The position offers a competitive salary, extensive benefits, and the opportunity to make a positive impact on people's lives.