Keyholder (24h) — Lead Team, Elevate Customer Experience

Space NK Limited; Winchester; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading beauty retailer in Winchester is seeking a Keyholder to assist in maximizing sales and profitability while supporting a high-performing team. The role involves delivering outstanding customer service, driving sales targets, and ensuring team performance through effective coaching and training. Ideal candidates should have strong leadership, analytical, and communication skills to adapt to a fast-paced retail environment. This position offers a dynamic opportunity to thrive in a community-focused atmosphere.

Qualifications

• Able to deliver a ‘customer first’ experience, demonstrating leadership.
• Able to analyze commercial reports to identify business opportunities.
• Flexible to meet rapidly changing priorities.

Responsibilities

• Delivering a ‘customer first’ experience consistently.
• Supporting the team with product training and knowledge.
• Exceeding sales targets and acquisition targets.

Skills

Customer service

Leadership

Analytical skills

Communication skills

Organizational skills

Job description

A leading beauty retailer in Winchester is seeking a Keyholder to assist in maximizing sales and profitability while supporting a high-performing team. The role involves delivering outstanding customer service, driving sales targets, and ensuring team performance through effective coaching and training. Ideal candidates should have strong leadership, analytical, and communication skills to adapt to a fast-paced retail environment. This position offers a dynamic opportunity to thrive in a community-focused atmosphere.